Xiangyuan Yungu Holiday Hotel

First off, our fault, we didn't take note of the negative reviews of the service rendered in this hotel. It is a beautiful hotel, with amazing details and decorative accents. It is such a waste that the service standard is dismal. The lady at the reception was very dismissive when we checked in, after our long day of hiking. We managed to descend huangshan and reach the hotel about 6pm. She coldly informed us we have to have our dinner (before 8pm) and hotspring (before 9pm). We really scrambled and otherwise, you won't have food, and they would not allow us to use the hotspring voucher for the next day. Next, it might be a "hotspring" hotel (throw away all preconceived thoughts of onsens), but u are only allowed one use a day, and it is only available from 3pm to 9pm. Next, apparently there is some transport restrictions for this hotel. So you can't just go out of the hotel to the town to eat and come back as there are specific timings u can go out or come into the hotel, via their transport team. You are basically holed in the hotel, which is fine for just one day, but not for longer stays. The food is acceptable, but they really meant it when they say it is a self-service buffet. The lady manager is especially surly. I don't think she was targeting us, she was equally dismissive to all (I guess that is some consolation) The staff delivered us 4 bottles of water while looking at his phone, no eye contact in any way (but this might just us being boomers by expecting some form of hospitality) The lady at the noodle station asked us to get our own soup bowl, while she continued with her douyin surfing.

Great location just next to the cable car. Hotel is clean, well equipped and the staff is friendly. Breakfast has many choices and the food is very tasty. They also took care of the luggage, bringing it to the car parked in the town. Hot spring is very relaxing.

The hotel staff was very friendly and helpful, free afternoon tea and snacks and drinks in room.  The room was big and very clean. Location was excellent just a few hundred meters from cablecar.

I really enjoyed staying at this hotel. It’s right next to Yungu cablecar. The first morning we left directly very early to hike and they picked our luggage up from a shop before the gate which was super convenient. The hotel is beautifully decorated and it has some really nice hot springs, the rooms are also nicely decorated. We asked for non smoking room and it still had a bit of smell on the other hand some walls were a bit dirty. Overall a nice atmosphere. The location of the hotel is not on the peak, so every time you want to start the hike you need get the cable car back and forth. The food was ok and pricy. The breakfast that was great. The staff were also really helpful.

Nice location but needs to buy cable car ticket and mountain entrance ticket every time I wish to go up. Rather inconvenient

I recently had the pleasure of staying at a comfortable hotel in the beautiful and serene Yellow Mountain, Anhui. The overall experience was excellent, thanks to the comfortable accommodations and the stunning natural surroundings. The hotel itself provided a peaceful and relaxing atmosphere, making it the perfect retreat for anyone looking to escape the bustling city life. The rooms were well-maintained and offered all the necessary amenities to ensure a comfortable stay. The staff was polite and attentive, always ready to assist with any requests or inquiries. One of my favorite aspects of the hotel was its idyllic location amidst the breathtaking scenery of Yellow Mountain. Waking up to the awe-inspiring views of lush forests and majestic peaks was a truly unforgettable experience. Exploring the nearby trails and enjoying the fresh mountain air served as the perfect tonic for the soul. However, my only disappointment was with the dining options at the hotel. While the food provided within the hotel was of decent quality and showcased local cuisine, it would have been nice to have some alternative dining choices nearby. As the hotel was the only dining option in the immediate vicinity, it limited the opportunities to explore the local food scene.