Misafir Kullanıcı
4 Eylül 2024
I stayed here as part of a tour, and couldn’t wait to leave this hotel. My first room stunk of mold, and I asked to be moved at reception. I was moved to another room, which was also mouldy but not as bad. A couple from my tour was also given the first room, and they asked to be moved too. Later, I discovered there was ants in the bed and in the sink in the room. When I informed the reception staff of this at checkout, they said they knew. Nothing was done about this. In addition to the room, their Trip Advisor listing is very misleading, as many of the listed amenities simply don’t exist. Breakfast, meeting rooms, a coffee shop, currency exchange, a gift shop. None of those things are at this hotel. The spa, does exist, but I wouldn’t recommend to anyone. A few people from my group got massages, including myself. At the conclusion of the massage, the masseuse asked for a tip, which I gave her ₫50,000. She demanded ₫100,000. I felt very uncomfortable during this exchange. Overall, I couldn’t wait to leave this hotel.
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