Misafir Kullanıcı
31 Ocak 2023
We are family of 2 adults and 2 children and stayed in hotel Sunshine Crete Beach end of July, beginning August for 10 days. Hotel in overall is very clean, food is just fantastic, activity team is great and I need to point out very helpful receptionists and back office stuff too. We wished to change our room to seaview and stuff was very nice about our request and changed our room next day as soon as it was available. We arrived at 3 AM in the morning and reception was all ready for us, helped with luggage and took us to room, one bottle of water waiting for us in the fridge together with 4 food packages to get refreshed. We received very nice family room, either the equipment is a bit old everything is clean, I found the bed comfortable, even I do have troubles with sleep. Cleaning lady comes every day. AC was not laud at all, it could be set up to your comfortable temperature. Food was just fantastic, I do not understand bad reviews about it. There was variety selection of vegies, fruits, meats, side meals, sweets, icecream, all kinds of drinks. The stuff in restaurant is just so quick, they take your finished plates automatically, tables are always clean and desinficated after every usage. We experienced greek and italien night in the restaurant and we could not find anything without good taste. About the wind... sure there is some wind in Crete, we experienced 4 days of strong wind, you have to watch your towels or beach equipment, but thanks to the wind the temperature is not that high. Hotel is pretty ready for the wind, the sundbeds are roped to the sunumbrellas. There are always helpful stuff at the beach or swimming pool. Beach bar stuff ladies are the best, I hope hotel admires them as much as we do. Unfortunately the only open bar during the day is beach bar and the ladies are doing more then their best and still it is not enough to avoid line. I would suggest hotel to open the pool bar too. Animation team and especially the kids club are very nice, I would prefer more quality animation program during nights, during days it is great, but during nights some external entertainers would be a nice change, such as magicians or theater. Beach is clean, even the plastic drink cups flight due to the wind the beach is clean in the morning. I would suggest new sunbeds and umbrellas, but still nothing is broken, just a bit old fashioned. Towels borrowed by hotel are nice plus. There is offer for seafun activities on the beach too such as jet ski or banana. The only minus I would see is the lack of shadow in the pool area. There is the fabric missing in the constructions on the right side of the pool, I believe it was there in the past, I would suggest hotel to put it back. There is car rental at the reception area, we rented a car and were very satisfied. Late checkout was no problem, even it is paid by 35eur. Kids do have their pool, waterslides are on twice a day , kids club is ready for all nationalities and they do even have the breakfast w
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