Indianapolis Marriott Downtown

I would have given a 5 for services except there was no hot water the day I checked which made the shower I took a little frosty! And we did not get hot water until the next morning.

Great staff, very clean. Love the lobby area with lots of food options. Valet guys were on top of things. (Thank you Miguel!) Overall excellent experience. Thank you!

Stay away from this this hotel at all cost. Service is terrible, front desk only follow management rules no common sense approach. . Spent 4 nights here and I never like it. Nothing special here. This is like 1 start hotel in China. As a foreigner living in China and traveling all over the world I would stay service here is most terrible. The front desk staff don’t even smile. They are like Robot. Hate it

Good location

👌離戰館比較近，但是管理有點混亂

房小 早餐差

Nice facility overall, great location great amenities waitress at restaurant was awesome bartender too check in and out seamlessly

The staff was amazing from check in to check out… they were accommodating and helpful. The location was perfect …. For walking everywhere we needed to go! The room was comfortable and quiet! Would stay again for sure!!

We stayed one night after a concert and paid nearly $600 for our room, specifically choosing this hotel because parking was advertised as included. We arrived around 1 AM exhausted after the event, and because we didn’t immediately present our parking ticket at check-in, we were later charged $65 to park in the hotel garage anyway. The front desk staff was not helpful or understanding despite the circumstances. Very disappointing experience for the price paid, and definitely not the level of customer service we expected from Marriott.