Wi-Fi Olanağına Sahip İslamabat Otelleri

"Overall one of the best hotel in Pakistan, unfortunately we experienced water supply issue during our stay as there was some maintenance going on so the whole building was without water supply. Other than that 1 night, everything else was amazing."

"I am writing to express my deep dissatisfaction with my recent stay at your hotel. I had initially booked a Deluxe Category Room (Room No. 313) with specific requirements, including the expectation of a room with a hill view. However, upon check-in, I encountered multiple issues that caused great inconvenience. The air conditioning in Room 313 was not functioning properly, making the room uncomfortable, and the bathroom facilities were not up to the standard that one would reasonably expect from an establishment of your standing. Due to these shortcomings, I was relocated to Room No. 501. Unfortunately, this change did not resolve my concerns, as this room did not meet my requirement of having a view, which was a key reason for selecting your hotel. I was given a city view wity damaged glass windows. I had clearly communicated my preferences in advance, yet they were not honoured, leaving me extremely disappointed with the level of service provided. It is unacceptable that despite raising these issues, no satisfactory resolution was offered during my stay. As a paying guest, I expect that my needs and requirements are treated with importance and professionalism. Sadly, this was not the case, and I felt that my concerns were not taken seriously by the hotel management or staff. I would like to formally register this complaint and request that it be escalated to the appropriate level of management for review. Experiences such as mine not only reflect poorly on the hotel's reputation but also result in a loss of trust and goodwill from guests. I hope you take this feedback seriously to prevent similar situations in the future. Regrettably, I must inform you that I will not be visiting your hotel again, nor will I recommend it to friends or family. This experience has left me thoroughly unsatisfied. I expect a prompt response from your side regarding this matter. Unsatisfied Guest,"

"出差伊斯蘭堡住在這個酒店，感覺非常適合中國人。有馬經理幫忙協調，英語不好也不尷尬，飯菜非常可口，關鍵是酒店有中國餐廳還能宴請當地客户，有奶茶咖啡廳能和朋友聊天，最後又去酒店配套的太極養生堂做了個足療，完美行程，下次必須還來住！"