Verified traveler
11 Aralık 2023
I wouldve given a 4 star, but ********** was neglectful in reminding customer that the weekend 12/8 to 12/10 there would be a marathon run , and La Siesta would be the start/finish race pt. I came to relax at a resort inn. Not deal with a 8a.m and 7a.m wakeup call respectively (both which started half hour earlier). What a nerve wrecking wakeup experience! Wonder if booked directly on LaSiesta, this info would've been repealed prior to reservation. I tried to relay this to **********, but there staff are insignificant puppets, who have no responsibility or say in how or how to change the reservation. ********** was no help. I will stop using them and close the account. Their BBB reviews is 1 out of 5, which coincides and reflects in how they help customers.
I will say the value received for the room was not bad, but not 5 star. The blinds in my room were torn, allowinng light in a.m to shine thru, waking me. Also, ironically the mirror has a logo reminding folks of water conservation, but it had a constant drip. Hence 4 star! I would give La Siesta anither try, but ********** /******* no!
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