Misafir Kullanıcı
10 Nisan 2023
We stayed here for 2 nights. Mixed review. THE GOOD *Mahmoud and reception gave a lovely welcome, helpful, friendly. Communication was prompt and they are both brilliant. *The location is quiet and hotel generally clean. *We stay in Istanbul often, the most comfy beds we have found, 2 different size pillows appreciated. *Opening door to balcony so allow very hot air to escape as hotel is extremely hot even when room controls are turned off. THE NOT SO GOOD *Rooms are small, bathrooms stupidly small. You cannot bend over in shower to pick up something. For a new hotel they are using linen and towels years old, thin and worn through. *Sofa is so hard you cannot sit on it, forget using as an extra bed, sleep on floor as probably softer. *Zero light blocking in back rooms, they hung up blackout to try to fix problem, needs addressing. *No thought to where kettle plugs in, we had to balance it on sofa arm and connect to power from there, kettle does not self turn off when boiled, keeps going, beware as fire hazard. *Apparently still work to complete as wires taped up in room and fridge to be added. *No hot water one evening, addressed quickly by staff but had to wait for it to be fixed and water reheated for all of hotel before we could shower and go to sleep that night. *Room was far smaller than it appears in photos, think tiny.
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