Sur Istanbul Hotel

Tesisler: Oda biraz küçük ve eski, klimanın soğutma etkisi çok iyi değil, sıcak su ve saç kurutma makinesi var. Hijyen: Oda temiz ve hijyeniktir. Çevre: Eski şehirdeki küçük bir sokakta, çok sessiz ve uyumak için uygun. Ayasofya, Sultanahmet Camii, Topkapı Sarayı, Sarnıcı gibi başlıca turistik yerlere çok yakındır. On dakikalık bir yürüyüşle ulaşılabilir ve çevresinde birçok restoran ve turistik hediyelik eşya satan dükkan vardır. Hizmet: Ev sahibinin hizmeti çok düşünceli ve tavsiye etmeye değer.

Sorun değil, Sanitasyon: Evet, bence her şey yolunda. Çevre: Sorun değil. Servis: 10 puan Söyleyecek bir şey yok, servis tamam. Tesisler: Hepsi kapsamlı ve hepsi tamam. Kesinlikle bir dahaki sefere

Sessizlik seviyesi, pencerenin dışında ara sıra yapılan konuşmalar nedeniyle insanları suskun bırakıyor. Odanın büyüklüğü ve web sitesindeki bilgiler açıkça farklıdır ve yatağın yanındaki alan sadece ayakta duran bir kişi için uygundur. Eski banyodaki benekli duvarların çarpık deseni, pencerenin dışındaki eski şehir duvarıyla açıklanıyor gibi görünüyor. Sadece sahibinin dostça selamlaması sizi biraz geri getiriyor. Bütün bunlar, web sitesindeki yüksek puanlarla eşleşemez, bu da insanları meraklandırır.

Bu bir dolandırıcılık otelidir. Odalar resimlerde göründüğü gibi değil. tamamen farklı odalardır. Odalar çok kirli ve eski. Otel pis, koridorlar eşya dolu. açık büfe kahvaltı almıyorsunuz, bir depodan bir tabak yemek alıyorsunuz. Orada çocukla kalamadığım için ilk geceden sonra kontrol ettik. beni üç gece için bir miktar aldılar ve bana geri ödeme yapmak istemiyorlardı. dolandırıcı insanlar!

Pathetic room cleanliness and staff are not bothered at all, no doors in the washroom, elevator isn’t working most of the time , compare the hotels by visiting before paying or confirming your stay. With a good faith I asked for airport drop off they asked how much was I charged from airport to the hotel , since I made the booing on Uber 1600TLira was charged they told will charge 1400TLira , upon taking other random tourists advice I was charged only 800TLira by booking a taxi from outside the hotel. Do read the reviews on TripAdvisor & google map before spending your hard earned money

Great staff. Everyone was so nice and Safy is the best. Thank you for everything hope to see you again !! Great location, close to some important attractions and so many places to eat/drink around the hotel.

We visited this place with a group of friends and our stay become a nightmare. When we arrive at 8pm they didn't have rooms for us and moved us to another hotel unfortunately even there wasn't enough rooms so after few hours arguing (we had a young kids with us) they find a third hotel for four people but when we went there the room was just for two people ,so we went to the fourth hotel and finally got a room for which we've been charged EXTRA 150 EURO. After two days we were back to the first hotel but the nightmare wasn't finished the breakfast was horrible, dirty cutlery and plates, the bathroom was very dirty with CARLY HAIR IN THE SHOWER. After I started to think that we are all set they thought me that I have to move to another room again, so for four nights I changed two hotels and 3 rooms. Wasn't surprised when in the last morning WASN'T HOT WATER FOR SHOWER. We loved Istanbul but THIS HOTEL WAS HORRIBLE!!!

We had a reservation for 4 rooms - 2 quadruple, 1 for 5 people and 1 single. For 4 nights. First - we decided 2 of the rooms to extend our vacation and go 1 day in advance and made an additional reservation through Booking. She was canceled from the hotel on the day of arrival with the excuse that they could not check the credit card / and the reservation for the remaining 4 nights in all rooms was guaranteed with the same card and "managed" to withdraw money after that /. We arrived all 4 rooms in the evening for accommodation and it turned out that they do not have any rooms, nothing that our reservation was made 2 months ago, and also nothing that Booking still had rooms available, but at much higher prices. We would be accommodated in another hotel for 2 nights and then move back. Anyway, we agreed. We go to the other hotel, there they give us 4 rooms, only 3 double and 1 quadruple. There is no place to accommodate us all, there is no place to fall in the double needles, let alone put a bed. They were going to find us another room, but we had to pay for it. Do we have a choice?!? They send us to a third hotel, there the room is supposedly for 5 people, it is double again. Finally, we find a room in the fourth hotel, which can fit in somehow, crumpled and at 01.00 at night we successfully check in. After 2 days we moved together to the hotel where we had to be from the beginning. The rooms are not what we paid for at all, but at least we are not on the street! Conditions are miserable! Dirty, hair in the bathroom and the room, everything is falling apart, no blankets, they were washed, we have to wait until the evening for towels that they were not washed, the disgusting and disgusting breakfast ... The man from the single room moved him once more for last night. And all the time the behavior of the owner and staff was arrogant and impudent, without a gram of regret for what was happening !!! By no means do I recommend the hotel, even without money to offer it to you! Complete miserable !!!