Tophane Suites

2 yetişkin 2 çocuk için kraliçe süit sipariş ettim, otel 2 tane daha istediğimde sadece 2 havlu koymakta ısrar etti, cevap personelin çoktan gitmiş olduğu ve 2 bornozum olduğu ve fazlasıyla yeterli olduğuydu. 6 gün geçirdim ve sadece 3 günde 4 havlu aldım, bunun yerine 2 havluyla idare etmek zorunda kaldım. aynı şey battaniye ve yastıklarda da oldu, 4 kişilik ücret alıyorlar ama 2 kişilik havlu ve battaniye sağlıyorlar. ilk gün hiç sıcak su yoktu. Otelden çok beklentim vardı ama hayal kırıklığına uğradım.

We had a great stay at Tophane Suites. Owner and staff are very helpful, courteous and amazing. Morning breakfast was fantastic. Location is very convenient and is about 100m to tram. Galata Tower is within walking distance. Enjoyed our trip to Istanbul.

The best hotel you can go to good price, nice and big rooms with kitchen, best location, kind staff, all things is perfect They cleaned the room every day The hotel is very close to the best tourist places

I have a very disappointing experience in this hotel. 1. We booked for 6 nights and stayed for only 1 night and I was charged 1700 Euro. I talked to the staff the same night upon arrival and notified them that we are not happy with the property and we will be leaving in the morning even though I knew that my booking was not refundable however I felt that I got less than I booked for!? They promised if they get someone to occupy it they will refund my money? Certainly they wont!!? 2.The property is located in the middle of up hill street. Very hard to walk up the street to Istklal St. and very difficult to walk down to Galata port and then up even for a fit person. 3. The carpet in the living room @ bedroom has stains and not clean. 4. The bathroom knob was broken. 5. The main door can’t be looked from the inside. 6. Very noisy at night due to motorcycle & vehicles sounds die to poor insulation. 7. Curtains don’t close completely allowing lights even at night. 8. Only small entrance to the building no seating area and no lobby. 9. At night the main door is locked and you have to ring a bell for someone to open the door for you. 10. It’s private building not a hotel and I don’t recommend it for specially Middle Eastern families our families with elderly people. 11. We did not feel safe in the area. 12. Breakfast area in the roof is small, congested, and not welcoming. 13. Towels change every 3 days

The best place to stay in this area of the city. Conveniently located near the Tophane tram stop. The rooms are extremely comfortable and clean. Facilities and services were excellent. Great value for money. Serdar at guest relations was wonderful and had fantastic recommendations. Cannot wait to go back!

This is a great hotel, with super friendly staff, in a great location. I have stayed at Tophane Suites many times over the last 5-years and will continue to do so. The rooms are great, and I love having a kitchenette.