Met Hotel

這間酒店在伊茲梅爾繁華大道，離海邊很近，前台服務員非常熱心，我的皮箱鎖壞了，他們幾分鐘幫我修好，早餐也很滿意。

非常好的酒店，乾淨衞生，地理位置也不錯，距離地鐵口走路五分鐘，火車站也是五分鐘，電車站大概也是五到八分鐘，雖然酒店沒有在景區裏，不過去景區的公共交通都很方便。而且酒店的工作人員非常的友好，我們早上7點要去趕飛機，早飯7:30開始，前天晚上詢問工作人員後他們把早飯時間提前到了7點，還給我們準備了三明治。雖然網稍微有點不好，但是我們在土耳其買了本地的電話卡流量根本用不完所以沒什麼影響。

Details are very important in hotel business. I had three weird experiences in this hotel. First, you just get one keycard. I was with my family and I usually wake up early. You need to knock door everytime to get back in room and wake up everybody. I demand extra keycard and their response was, "We have just one keycard for everyroom, we can assist you to open door with mastercard." It is ridiculous. Details! Second, we ran out of toilet paper. So, I asked reception for extra toilet paper. How normally a receptionist should response? "Ofcourse, immediately we fulfill your demand". The respond I get was, " In couple of hours house keeping will clean your room, and put extra toilet papers". I had to explain them I need it now, ridiculous. Details! Thirdly, if a hotel employee is sincere about being nice and kind, he/she should be nice and kind all the time. First day acting nice and kind, the next day acting snob and bossy is not right. The lady works at bar and restaurant area did exactly like this. Ridiculous. Details! Besides, these bad experiences, good things also exist. Hotel location is very good. Rooms and generally facility is clean. Breakfast is over average. The gentleman works at hotel door who welcomes you, is one of the kindest person. He talks kind, acts kind and he is doing best to fulfill guest demands. I personally thank him. These little details damage the standards and quality of hotel. In my next visit to Izmir, probably I will consider other hotels with same price.

A decent business hotel with good location - rail and dining options. They had excellent laundry service which was a life saver and quick! Breakfast starts early at 7.30am, so that’s good for anyone who has an early start. But they allow anyone who has an earlier start to grab a cup of tea or hardboiled egg etc whatever is ready along the buffet line at the wee hour.