Verified traveler
29 Şubat 2024
We had reservations for two nights here and were looking forward to seeing the area including St augustine. However while driving thru Georgia we developed major engine danage to the car and stayed near a repair shop that was assessing the damage. The car was deemed unfixable. So we never made it to florida.
When i called the Hampton front desk to tell them what happened and that we we would need to cancel, the clerk callously refused to provide a refund. And ended our conversation with "have a nice day". Unreal.
Hampton has been our go to hotel for the last several years but no more.
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