I booked a room for a business trip in Jacksonville, my first time visiting the city. Unfortunately, this experience turned out to be the most disappointing one I've encountered despite having stayed in over 200 different hotels around the world. The room was in terrible condition with melon seed shells scattered next to the bed, a dirty floor, mold, bugs, and an unpleasant odor that made me feel unwell.
After checking in and briefly leaving for dinner, returning to the room for just 2 minutes was enough to make me physically uncomfortable due to its uncleanliness. I quickly retrieved my luggage and had to leave the room for my own well-being. When I inquired at the front desk about changing to a cleaner room, I was met with the challenge of their computer system being down. The combination of the foul smell and lack of cleanliness was intolerable for me, leading me to make the immediate decision to check out without hesitation.
Despite my request for a refund, it was declined based on their policy, leaving me with the unfortunate outcome of losing my money while leaving behind the unsanitary conditions of the room.
Çevir