Misafir Kullanıcı
8 Ocak 2023
This hotel did not meet my expectation when considering their rate. Their location is perfect, nice pools and jacuzzi. The front desk staff is not accommodating at all, they cannot simply do anything out of the box to try to help. They also promise to call back to respond to requests and never do. The breakfast is very average, they do not replace items on the buffet. The positive point here are the servers, they are all very friendly and professional and are always around seeing if you need anything. Unfortunately that doesn’t apply to the beach bar personal, their service is below average, but the food is good. Another positive point to the breakfast is the omelete/tapioca station. Going back to the issues with the rooms, the air conditionings do not work properly. I had to call twice to complaint for the first room we had. After they changed our room, same thing, the AC did not work properly too.
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