Cassia Hotel Jerusalem

Room was ready upon our arrival. It had a great view, stuff was very friendly. The pool is new and great. Jacuzzi looks very nice and modern. Lots of places with shades and options for sunbathing. The hotel is new. Very tasty coffee in the lobby bar. Safe area

The hotel was amazing, very modern and clean, the location really good close to Mamilla and the Kotel, the only thing I didn't like was the dinner to expensive and not such a variety of food especially for children there were only wurstel and the potatoes were not enough cooked

We have just spent a weekend at this hotel. We had stayed in other local hotels before but this was the first time here. It was a great location, large spacious rooms- we had a beautiful view of the old City too. Friendly staff as well Would recommend as an alternative to Dan Panorama etc

Wow, the new upgrades to the King Solomon Hotel are spot-on! The place is not just budget-friendly for families but also super chic—think high design and cool furniture. Big ups to the staff. Honestly, everyone was just a pleasure to deal with, from check-in to meals, and the place is very clean. Location is a win, too. Right next to public transport and close to all the cool spots to visit. Oh, and don't skip breakfast its really good! Seriously, if you're coming to Jerusalem, stay here. You won't regret it.

I had a deep tissue massage session with basem zalloum and it was amazing. He was very professional, attentive, and skilled. He applied the right amount of pressure and focused on the areas that needed more attention. I felt a lot of relief and relaxation after the session. I highly recommend him to anyone who wants a quality massage.

Chose this hotel based on location and the outdoor pool . Wasn’t made aware that the pool was under construction. Besides that, the rooms were renovated and clean with a great view of the old city. The staff was very typical of Israel, very uninterested. Only standout was Ali in the breakfast room who made an effort to be hospitable. Location was amazing, but I wouldn’t return until the pool gets reopened.

Great location, nice renovated rooms, diverse breakfast, and lovely pool. The view from our room on the old city was priceless. We loved our stay for the weekend and looking forward to going back soon.

The Hotel Cassia ( former King Solomon) in Jerusalem is located on King David Street, on the other side of the famous majestic King David Hotel. It's a high-rise building, with good views all around, and the amenities of any good city center hotel. In the lobby, there is a beautiful metal sphere depicting the world with Jerusalem at its navel describing Jerusalem being "at the navel of the world". Breakfasts and dinners are buffet style, sumptuous with a large variety. Service is courteous and efficient. Due to its proximity to the famed Mamilla Mall and the city center, it's an ideal location for tourists and organized groups. We were part of a group of senior citizens who were pretty happy with the rooms and everything that the hotel had to offer. Recommended

Following our visit I sent the following message to the hotel, with no response from their part. It details our terrible experience: As a family of five, with three children under four years old, two of which with special needs and one baby, we looked for a location that would allow us to concentrate on tending to our children and allow us to rest and enjoy our short vacation with as less worries possible. We found on ******* Cassia hotel that is listed as “family friendly” and that it has an elevator as an accessibility measure for our baby’s stroller and our children’s mobility needs and invested a significant sum from our budget to enjoy our stay with you. When we arrived at 15:30 at the hotel, we checked-in and received a room with no elevator access. When we mentioned that this is not what was mentioned in the hotel’s description and due to the composition of our family it is not acceptable and not possible to stay in a room with no elevator access. While it is not the main point of this email, I must mention the receptionist’s response that we did not mention in our reservation any specific accessibility needs. My response was and still is – why should I specify any specific special needs if I understand they are met from the description that the hotel has an elevator? And apart from that, I do expect common sense – if a family stays with a baby, there might be a stroller involved, and why torment customers up and down a flight of stairs with a stroller every time they need to get in and out of the room? This is not customer attentive, and more so the receptionist’s response. When our case was forwarded to the reception manager, he eventually managed to find us a room that fits our reservation with elevator access. He mentioned however that for technical reasons there is no electricity in the room. Seeing that the reception manager is overwhelmed with work with insufficient staff at the reception, and being worried that my wife is also overwhelmed by tending alone to our children for the long duration of time elapsed during the events described above, I asked the reception manager to give me an update when the electricity problem is expected to be resolved so we can check-in. I joined my family and went out to wander the streets, and we did so until after 19:00 (reservation mentioned 15:00 for check in availability) with no resolution on the horizon. Our kids with special needs require rest frequently as part of their developmental therapy and are prone to sensory overload when in vibrant surroundings for a long duration of time. This is true also for our one-year-old baby just because she is a one-year-old baby. With the arrival at the hotel, the waiting and then the street-wandering, the children reached levels of exhaustion and agitation that I have never met before. When we arrived back at the hotel at 19:30 to ask for a refund and travel back home, luckily the electricity issue has been resolved and we could finally check in and en