Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru)

Very happy with the room service. Thank you for the birthday surprise. I am so blessed. Kind gesture of hotel.

Best hotel that I ever stayed in JB. It’s always booked out because the location is so good, just above haidilao and just a short walk away from the customs! Clean amenities and big rooms with living room area. Love the huge toilet and dressing as well.

I was shocked when I walked into my room! It was so sleek, beautiful and clean! I love the appliances provided, the giant mirror, the walk in vanity area! It was a perfect stay for me! Some dust here and there and a little wear and tear on some corners but nothing that affects the stay. Will definitely come back!

Hotel was spacious and comfortable. With useful amenities like the microwave and a good sized fridge. Location was superb as near the CIQ and malls, convenient for us to get around. Hotel is not new but relatively clean enough. There is also a 24hr eating place right opposite the hotel which was very convenient. Enjoyed our stay at Suasana (:

We saw thed stain on floor right after we open the door. We try to clean it but still there. And the bathroom sink is dirty. The room have dust over the floor and window. During check in the staff didn't inform us about where and time for breakfast and didn't give us breakfast voucher (when morning we go for breakfast the staff there ask the voucher from us). We show our booking confirmation which stated included breakfast for 4 person and the staff still said suppose you need to give me the voucher. But the end we successfully entry without giving voucher. If the voucher is so important but why when check in the staff didn't give us? The location was great. Nearby mall and easy to get food. Have 7-11 downstair.

First time staying under new management. All remain good and the same. Will book again if price is reasonable.

First time staying at suasana and its my new favourite place to stay in JB. Great location. Living room is spacious, kitchen got microwave and stove can heat up food. Big fridge can buy alot cold frozen food and keep till check out to bring home. Toiletries and clean towel provided. Aircon in room and living room! Shiok! So why stay at a hotel when you can have a whole house to yourself and at a price lower than the 4-5 stars hotel rooms nearby that area. Will definitely be back for my next trip. For new travellers here. Exit from citysquare(beside jco) but note that need walk on the road abit, walkpath to traffic light is obstructed as there's some construction work. i dont encourage jaywalk, traffic not so good there and not the safest(had friend's family bag robbed by passing motorist few years back) Best and safer to exit by komtar jbcc(beside kiehls), look out for haidilao signage, cross road and enter zenith mall. Go up the escalator, walk straight you will see 711 and exit the mall. Suasana entrance is on the right! Very easy and near from CIQ. Suasana will ask for 100rm cash deposit, will return when you check out with room returned nicely.

We were impressed that all table tops are dust free considering its a big unit. Easy to get grab car....

Booked this hotel for 2 bedroom suites on 29/7/24 to 31/7/24. Was attended by Mr Vijay. A very polite, helpful, nice person. He kindly gave us Rm 33 flr with a nice scenic view. King size bed, 2 single beds were soft and comfortable to sleep. Clean kitchen and living room. Equipped with TV for viewing program from Malaysia TV station. This hotel is the opposite of Komtar mall and beside City Square Mall. Lower flr hotel was HTL steamboat. Lastly all staff of this hotel including the security was nice and helpful. The security automatically assisted my handicap family on many occasions. Thumbs up.👍👍👍👍👍