R&F Princess Cove Apartment by SC Homestay

Unfortunately, despite the fantastic seaview from the balcony overlooking causeway, our stay got cut short and we decided to check-out early morning around 2.30am for safety of our kids and us. One of my family member got bitten by bedbugs just when we were about to call it a night at 1am. At first we thought it was a mosquito but when sensing something is off, decided to turn on the lights and found bedbugs on the mattress. We decided to move to the living area and woke up the rest while we check the entire apar**ent to find even more bedbugs crawling on walls and unknown bugs on the kitchen walls. I updated the owner on the spot. Understandably, since it was wee hours in the morning, we did not expect much but our first thought was to just leave the place and head home carrying our young kids that were still sleeping whom were not aware of what was going on. The next morning, received reply from owner informing us that they will have their cleaning team to check. No apologies for the inconveniences except that owner was sorry for the late respond. In the evening at 10pm, i received an update from owner that the security deposit of $50 has been refunded which is part of the requirement for our stay. No mention about refunding our stay or any form of service recovery and no goodwill gesture. Very disappointed. My advice to other travelers, book at your risk. Do your own checks upon check-in.

Quite a good place to stay. Easy to access to the room with the help of the owner. Swimming pool abit too small, suitable for kids to play in the pool. But if for shoppers, be prepare to go other places to shop as the shopping mall downstairs don't really have much things.

Good location nearby CIQ walking 10mins

The unit was very clean, cozy and comfortable. Host was very responsive to attend to my queries and provided clear information for check in. Overall, we had a satisfying stay here.

Detailed instructions given by the management of the apar**ent (home stay) on the check in and check out process providing a seamless access to the apar**ent unit. The apar**ent unit is clean and has many facilities such as swimming pools, squash court, table tennis, children playground, etc. Food wise, just below the apar**ent is the R&F mall where you can find food and beverage stalls and shops. Walking distance to city square. So you can find lot of good food in this area.

First X booking this apar**ent and was pretty satisfied. Everything was fantastic Eg. Detailed info provided by the property management company, well maintained and clean place which makes you feel like a home stay and even provide cooking facilities if you plan to cook, sufficient toiletries, high floor 34th level with nice view and many more . Thumbs up! Just 2 little things to feedback: 1. Toilet floor was kinda slippery. Will be good if can provide floor mat inside toilet as well. Only has one floor mat outside bathroom . The toilet with the bathtub was good. 2. Car gantry issue with the key card access 😂 but not a big problem thou . Host replied fast and managed to settle. Thank you and definitely looking forward to book with SC Homestay soon.

The place was very clean and all the necessities we need are provided. Really love the place and will definitely book again!

Service personnel was bad but overall stay is pleasant. Room is big and security is great. Toilet looks good too

The television app had issues streaming Netflix and although the management said to switch on and off the tv box, it was not possible to watch any tv programme without it pausing to buffer.