Hotel Soorya Castle

We checked into this room after a tiring day. We were two families and have booked 2 rooms. The ambience of room looked good and we sighed saying good room to relax. Nightmare started after this. When we switched on the AC after few minutes water starting leaking. It was like mini Soochipara falls. The top portion of bed got wet. The other room is no difference. Spent 1.5 hours to get the linen changed after a long discussion with staff. The only staff do not understand either English or Hindi. After all this wanted to have a hot water bath. There is no hot water at all. Staff said water tap has to be kept open for 2-3 mins. We wasted water for 10 mins keeping the water tap open, but still no hot water. Worst experience after a tiring day.