Paramount Motel

Terrible, terrible host, terrible management 😢 terrible communication 😞 terrible terrible terrible policies,

Very poor service which you need call to servic center to get the password and which room you will get, it did not provide any service from the Motel, l think l did nor recommend to any person for choose that Motel!

Very old not renovated from 70s or 80s era. Old crappy cabinets . Basically clean but kind of dingy with very old air con in wall. Fridge not very cold. No reception at all. Had to sent ID ahead. Code input in dark to get in. Didnt ask if i could climb stairs . No handicap access. Parking was too far from my unit and long walk to unit .in the dark. Lights on stairs or outside room not working at night only on next morning

Location it being close to everything,space in unit. Wish check in could be earlier so could rest before early events.

All good but some minor maintenance needed. Glass shards on main room floor, in second bedroom shower taps very tight and shower head leaks, whole tap in sink comes off sink when turned on and bathroom door doesn’t close.

The shower in the room is as dripping all night, presumably they knew it as the shower head was upside down and dripping upon arrival. The hairdryer didn’t work as the PowerPoint was pushed in/ broken. There was as not full curtain coverage in the second room either.

Checkin is online, you have to download an app and even after that I still had to call them. It was all very complicated and inconvenient and took much, much, longer than the 3 minutes they promise, more like 15-20 minutes. There’s no reception or staff on site. I wasn’t expecting much from a place at this price point (this was a last minute booking and there wasn’t much available in that area), but I do expect cleanliness and a basic level of comfort. I got neither. There was a crusty, mystery stain on the middle of the carpet and the room smelt really awful. It smelt of sick tbh. I had to spray perfume everywhere but it didn’t work because what was causing the smell was still there. It looked like a very basic clean had been done in so far as whatever the stain had been had been scraped up, but no proper clean had been completed. Then again, it might have been something else causing the smell. It’s a mystery I wasn’t inclined to investigate too closely. No staff on site to help with this and presenting a room to a guest in that condition is not on, no matter what the price point. To top off the experience, the beds were like lumpy concrete. Needless to say, we got no rest. Never again!!

Location was the only thing going for this place. The Motel should be condemned, the room was dirty. The Air con sounded like a truck, the carpet was filthy, we had no hot water in the shower, the TV only half worked, the bed was just about to fall to pieces, paint was falling off dirty walls and ceilings. This is the second and last time I will book with wotif, each time the pictures don't fit with reality.

I have to say I'm really not happy with the room. It is dirty. There's bits and debris all over the floor, the kitchen work surfaces are not clean. The aircon is full of dust and above the head of the bed. No lights in the side lamps. The fridge is dirty and there's mould or debris on the shower head, a used rasor in the shower and not even a working toilet roll holder.