Havana Hotel

Harika bir otel...her şey, içindeki her şey mükemmel, güler yüzlü personel, rahat odalar, lezzetli yemekler, gerçekten umuyorum ki bir gün bu oteli tekrar ziyaret edeceğim...Tüm otel personeline harika bir konaklama için teşekkür ederim

Otel iyi, denize yakın konumda (10-15 dakika). Resepsiyon personeli çok cana yakın, iki kız Rusça konuşuyor. Her şey dahil konseptinde konakladık. Yemekler harika, çeşitli ve çok lezzetli. Her birinin meyveleri vardı: portakal, kavun, karpuz, şeftali. Birkaç kez kiraz vardı. Şarap hem beyaz hem de kırmızıdır. Otelin iyi bir yüzme havuzu var. Odalar için bir yıldız kesildi. Küçükler ve ne yazık ki kaldırılmıyorlar. Odayı temizlemek ve havluları değiştirmek için sormanız gerekir. Ama resepsiyondaki personel güler yüzlü, onlarla iletişime geçebilirsiniz, her şeyi yapacaklar 😊

Bugün gittim ve seçimimden pişman oldum. Otel, mütevazı bir üç ruble notu bile çekmiyor. Birçok incelemede övülen güler yüzlü personel yerine kasvetli bir adamla tanıştım, merhaba hiçbir şey. Akşam saat onda geldim, hiçbir şey beslemediler, yemek bitti, uyuyacağım ve daha zayıf ve aç olacağım. Gri havlular, bir şekilde kapanan garip kapıları olan küçük oda. Wi-Fi iyi ödeniyor, tamam, bu muhtemelen turu aldığım seviye seyahatinden güvenilir bir bilgi değil. Odadaki televizyon çalışmıyor. Duş soğuk. Tatile iyi bir başlangıç. Aç, kirli ve kızgın. Gösterimler değişirse, incelemeyi güncelleyeceğim.

Harika 👍 her şey yolundaydı. Otel eşyaları harika. İyi fiyat ile harika bir otel istiyorsanız, bu oteli ayırtın. Plaj otelden 15 dakika uzaklıktadır ancak çok uzakta değildir ve 5/5 kadar harika bir yüzme havuzuna sahiptir. Harika

I have so many questions on how this hotel is considered a ‘4*’ hotel based on the experiences we encountered. Ill explain my reasons below. After a long evening of travel, me and my partner were so disappointed with the facilities and the service received. Two single beds in the standard room. The beds were the most uncomfortable things we’ve ever slept on. We were also only supplied with one pillow each, which was just as flat as a pancake. When we asked for another one at reception, we were told ‘standard room, only one’. The abruptness and rudeness wasnt the best start to our week stay. During our week stay, we were provided with fresh towels on one occassion, but no fresh bedding the whole time. The wardrobe door fell off. The balcony door didn’t lock (the balcony is that small only one person could sit out there). Within the whole week of staying at this ‘4* hotel’ we managed to have 1 shower, as there was no hot water. Despite bringing this to their attention on multiple times, we kept being told the same response to wait ‘5 hours; no maintenance’ or they said they didn’t understand English. Overall, no help whatsoever. The food was just abysmal. As we were all inclusive we expected to be eating at the hotel for our meals. However the selection is poor. I reccommend anyone with allergies or intolerances to avoid eating here, as none of the food is labelled so you’re unable to know what it is. The food certainly doesn’t resemble what they say it is either. You get a basic and bland choice of 4 hot dishes which is usually rice and some form of meat in a sauce or fish. And the rest is salad. The selection of drinks are also poor, vodka, white wine, red wine or beer. Which also finishes at 10pm. The entertainment provided was Turkish dancing one day a week. I felt as if this hotel had a dislike for British people. This was clear based on our previous encounters and also at the bar as despite queuing longer than others, we were served last. The restaurant staff were intimidating, and rude. This holiday was absolutely shocking and I can say we wouldn’t return to this hotel, nor recommend any of our friends or family to. The only pros for this hotel was the location which was about a 5 minute walk from shops, bars and restaurants and a 10 minute walk to the beach, and the air con.

Just spent a week at this hotel and cannot recommend it highly enough. The food is absolutely amazing - breakfast, lunch, afternoon coffee and cakes, and evening meal. Truly all inclusive for drinks (soft and alcoholic) 10am-10pm. But such a laid-back, relaxed place. Helped by the wonderful surroundings and the early July sun. Rooms kept immaculate, fresh bedding and towels every day. Pool is so clean, and as a Brit travelling the language barrier may put off some if problems are encountered, not here. My air-con packed-up on the first night (and it is a necessity here), no problem. Within 10 minutes of reporting it, had a new room with working air-con and helpers to move my stuff if needed. Location is perfect, a (slow in the heat) 15 minute walk into the heart of Kemer and it's amazing beaches.