Cathedral Basilica of the Assumption, Kenton County Yakınlarındaki Oteller

In the city centre, parking is charged. It can be seen that the hotel has been positioned high-end in the past, but as time goes by, the facilities are old and no longer the style of the year. The service is OK, there are a lot of people downstairs.

The rooms were extremely clean, the staff was friendly and checking through my Hilton’s Rewards App continues to make Hilton properties my first choice. The location is close to many attractions and it is a safe environment.

This was my first time at The Residence Inn/The Phelps and thoroughly enjoyed my stay. My room was clean and fresh and had a lovely view of the Great American tower. Excellent service from all I encountered; Kat, Kathleen Styers, Mikayla Austin and Frances Lawton. Also, the valet (unfortunately I do not know his name) was friendly and attentive. Looking forward to returning here in the future.

The only good thing about staying in this motel was finding out that everything else was booked due to a concert in Cincinnati. Thankfully, we had a room reserved, though they made me jump through hoops to pay for it. Our room was filthy: the floor left our socks black, the armchair was in dire need of cleaning, there was trash under the chair, the bathroom floor was yucky, there was scum around the sink (which lacked a plug), and there was scum in the bathtub. The bathroom floor had been ”repaired at”; that is, some tiles had been replaced with mis-matched tiles, they hadn't been properly worked around the toilet, and toilet bolts were sticking up, a clear safety hazard. The shower curtain rod was improperly installed, causing the curtain to slide toward the middle; this, in turn, caused water to spray all over the toilet and bathroom floor. The bathroom door scraped on the floor due to the poor floor repair, and the bathroom amenities were paltry. The laminate flooring in the main room was bouncy, possibly installed directly over a carpet; the desk chair fell over when my husband sat in it (thankfully he was not hurt, but when he took it to the lobby, their response was lukewarm and they did not offer to replace it). The desk was just a small patio table, the fridge tiny, and nothing but a small rack to serve as a closet. NO COFFEE MAKER! Considering they didn't offer anything in the lobby (which isn't very welcoming), the least they could do is put a small coffee maker in the room! And the a/c unit was crappy: to get it to work, we had to keep turning it off and then on again. Outside the room: the place is in serious need of maintenance all over, with tripping hazards on the stairs, stucco on the overhead beam cracking, split fascia boards, and water-damaged soffits (we're retired contractors, so we notice these things). The vending machine had nothing, the ice machine on the first floor was out of order (and appeared to have been that way for some time), the hot tub was covered over such that no way could it be used, and the indoor pool was COLD. We were thankful to have a place to stay for the one night we needed it, but we could not get out of there soon enough in the morning. This wasn't our worst motel/hotel experience.... but it was mighty close

It's a good one

Everything was good

This was a great place to stay. Clean and quiet with breakfast in the morning. What puts this hotel aver the top is the amazing woman working the front desk! The friendliest most accommodating person! We actually hugged her goodbye. Above and beyond anything I’ve ever experienced and I have traveled A LOT!!! Her name is Fatima! I want to visit Cincinnati solely to see her again!