Misafir Kullanıcı
8 Eylül 2023
Hello, This is Tony, lebanese but I live in the USA. I came back to Lebanon for a short stay 2 weeks ago at this hotel. The areas were net and clean, rooms, toilets, restaurants and hygiene were top. Food was good. But the worst thing was the receptionist red hair girl Elisa i think and her manager were so rude to me and my foreign friends. This is unacceptable to hire such unprofessional staff at a reputable place, at least hire people that are mature enough to negotiate and respect their guests and not treat them like peasants. My friends and I were very disappointed by this treatment Won't come back again.
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