Misafir Kullanıcı
19 Ekim 2021
The Grand Royal Hotel is anything but grand or royal. Honestly, it barely qualifies as a hotel. The grandiose name, a decent set of interior photos, great location, and affordable room rates totally lured me into booking my very first visit to Kyiv there. The vast majority of guests are from the Middle East. Absolutely nothing wrong with that. I love the Middle East and have enjoyed traveling there many, many times. While I did see a few friendly families staying at the hotel, most guests were single men or pairs of young men. This possibly explains why there were so many young scantly dressed, Ukrainian women, jostling their way in and out of the lobby... After three nights of interrupted sleep caused by loud arguments, drunken singing, snoring, and sex-related moaning penetrating the thin walls of my room from those surrounding it, I finally had to check out of the Grand Royal Hotel. In addition to the great location, the only really good thing I can say about this tired hotel is the reception staff. They were always kind and helpful and actually gave me a full refund for the three nights I didn't stay there. The Grand Royal Hotel has a lot of potential to provide a much, much better hotel experience. But management is clearly neglecting this opportunity.
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