Panorama Hotel

We had a lovely stay. The hotel, taverna, and beach were very nice. We visited at end of the season so the beach and general area was quiet and relaxed, not crowded. Beautiful view from our room and a pool too! The food was good, had our breakfast overlooking the Mediterranean, not a site we imagine for ourselves so even more incredible.

Сozy hotel close to Falasarna beach. The first great pros is location, just 3-5 minutes by foot to the beach. Another one is the restaurant (delicious cuisine). Also - the staff. It's a small family hotel, everybody is very friendly. Just a note: we were for the first time on Crete, so cicadas singing (quite loud) was a surprise for us. But due to it's a sound of nature, we quickly got used to it.

The hotel was rated as 5 star, that was absurd, it may have been 5 star 20 years ago, I feel 3 star would be more accurate. The entertainment by local entertainers was ok, however the animation team were an absolute joke. Two young girls that had no get up and go. The water aerobics they put on, if they could be bothered was dire. Evening entertainment, Limbo didn’t take place, adult couples games, they sat at one or two tables and played a game of cards. One nice guest showed them a card trick that was the highlight that evening. Waiting staff were fault less, very helpful and polite both at the pool and in the restaurant. Food in the restaurant was lovely, maybe where some of the five stars come from. Bar staff also excellent. The receptionist s were also excellent helpful and accommodating. Lifeguard really, more interested in his little shaded slot away from the pool, not sure how that would work in an emergency, he seemed more interested in realigning the sun beds that keeping an eye on the pool. All the sun beds were reserved for large periods of the day with no occupants, if they have a policy on this it’s obviously not managed. Furniture in the room was dated, I haven’t seen a hairdryer of it’s type for nearly 20 years, everything else was adequate. We stayed five days that was ample.