Misafir Kullanıcı
17 Ağustos 2023
We stayed at the Bryggehotell and wanted to eat out for a change... My wife called a week in advance to reserve a table but were told they ONLY accepted reservations via email. Fair enough, Didnt get a reply on our email request so we called again 2 days before the arrival date and were rudly told that they hadnt had the time to reply or check availability. We were told "They prioritized office work" (Imagine that, a venue thats only busy 3 months a year dont know how to prioritize!) Got my daughter to phone again 1 day ahead and we were now told there was a table for us. Arrived at the restaurant to find out only 2 outta 20 tables were occupied! We asked for the meny but were told, buffet only... In the original mail we sent, we stated that 2 of us had the coeliac disease (cant eat gluten). Obviously, a buffet is no good for us for at least 2 reasons, the risk for cross-contamination and that the value for money is poor if you have to avoid more than half of the dishes. WE left, very disappointed and made our own food in our Bryggehotel appartment. (Lodging was nice). The owners should definitely give the staff an introduction course in how to handle customers
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