Hotel Palais Porcia

Very nice hotel.

We called the hotel to ask for a triple room and we got a quotation of 180€. As I spent a lot of nights there from 2007 to 2014, and I had not slept there since, we decided to give it a go. Once we arrived there the lady at the reception vividly recommended us to put the bikes in the garage (she stressed it four times, four!!!) so, even recalling that Klagenfurt is quite a tranquil city, we decided to do so; also because she stated that we would pay only from 7 on, basically a few euros with the coupon from the hotel. So when we went to check out today the first surprise was that the room was 200 € and not 180€ (207 with the taxes), we told the lady and she replied that we were 3 persons so it would be 200€. I told her about the phone conversation but she said nothing. Once we proceeded to get the bikes from the garage we had the other surprise: it was 11.75€ a piece (we picked up the bikes at 08:15…) So basically we had an unplanned extra of 55.25€ based on a misunderstanding with the lady at the check in. Next time I’ll book through one of the apps now available, so at least the price will be the same at checkout, although I don’t think I’ll be back at the Porcia Palace. That was really a bummer. I would have sent an email instead of this but I couldn’t find an address on line. Definitely not recommended.

Zeer verzorgd en schoon hotel. Fantastisch onbijt buffet in Sissy style. Goed verzorgd Kamers waren klassiek ingericht, en vooral schoon. En voorzien van alle benodigdheden Vriendelijk personeel en zeer behulpzaam Parkeren was ook goed geregeld