Best Western Knoxville Suites - Downtown

The location is kinda in a weird spot but it’s easy to find. It’s about 15 min from downtown Knoxville. The rooms need to be updated and the pillows are small (there little squares). The hotel is good if you need to stay for a night and just lay your head.

Loved the convenience and the indoor.pool and breakfast. Only problem was that the foldout couch in our room was filthy with food bits in it and no blankets provided for it.

The facility was clean and staff was friendly . The only complaint we had was the indoor pool being so cold and the hot tub was so tiny . Other than that we had a great time

The hotel was nice. We had a suite so we had a separate sitting area in our room. The hotel is pet friendly too and charges $15 a night if you have a pet. Only issue was the toilet running for a few seconds every five minutes or so but we just shut the bathroom door and it the sound wasn't an issue.

The property was conveniently close to the wedding venue we were supposed to go to. But the hotel promised free breakfast, though it had the free breakfast it was very poor and limited. And juice and coffee or tea were no longer available after breakfast time.

Nothing unique, right off the freeway. Breakfast was nice. Heater/AC did not work in my room.

Nice, comfortable and clean. Checking in was smooth and everyone who worked there was really nice. Would definitely stay here again.

Staff was very nice . Rooms needed some updating and the breakfast could be better !

I thought this hotel would be a bit nicer based on ratings. It was clean and comfortable. A lot of updates needed to facilities. Very unenthusiastic service checking in and out.