Top Hotel Krämer

We booked a junior suite for 1 night and were given a room at the rear of the hotel. There are pictures shown of the rooms on various websites and the room we were given was representative of the pictures however we found the décor to be rather depressing. The furnishings were a mix of 80’s and modern as the rooms had only been partially renovated. The colour scheme was very sombre with dark blue wall coverings, curtains and carpet. There was a small separate seating area at the rear facing the windows which were covered in net curtains so there was limited light entering the room. The room looked directly on to an austere apartment block and a busy road and railway line on the right. The glass sliding door on the bathroom although frosted, was see-through regardless of whether the bathroom light was on or off. This was a very odd choice of design as the toilet was on the right-hand side of the door meaning anyone using it could be clearly seen. We had to take turns sitting in the seating area whilst the other person used the toilet. The hotel does not provide a complimentary breakfast. The cost is EUR 6.50pp. We thought the price was very good as the choices and service were good. The hotel has no parking so you have to park in the public car park just down the road (GPS 50.3536, 7.5878). This cost was EUR 22 to park from 11am to 8am the next day. We found the reception and restaurant staff very efficient and professional and the hotel was clearly well managed. Given the additional costs for breakfast and parking, we paid £165 (Eur 190) for 1 night. Given the style of room and the location, outlook and facilities of the hotel we felt this was a little expensive.

Great location and fantastic service. Sebastian and the team made my time so comfortable. Will be back again soon. The comfort rooms are comfortable, I would recommend the superior or suites for longer stays. The hotel is located right next to the train station.

Very central, but quiet . Clean and cared for , housekeeping to be commended . Friendly helpful English speaking staff. Location perfect for walking to station, river Rhein, cable car , boats , shops . Would recommend and return. We don’t do breakfast so can’t comment on food

We arrived early and the front desk clerk checked to see if our room was ready and it was, so we’re able to use the room a little early to relax after our train ride. The front desk clerk was the nicest and most helpful that we encountered in Europe. We had the King Suite which was glorious compared to our most recent rooms. It was very spacious. The location is convenient and is a short walk to the main train. Internet spread was good. They have an optional breakfast which was athroom was nice. I would definitely stay here again.

We greatly enjoyed our stay. We had an elegant attractive room, the staff were pleasant and helpful and breakfast (which was served, rather than a buffet) was excellent. The hotel is within walking distance of the main station and the Altstadt (old town). The shopping area and rivers are also close enough to walk in 15+ minutes.

The hotel has a good location and the rooms were nice, however the reason for top rating is the service. Our group of five cyclists was given all the help we asked for from the very start of our stay all the way when leaving. We had kind and friendly service from all members of the staff with extra merit going to the front desk and breakfast waiters. We will surely come back.