Samui Boat Lagoon

This place is heaven on earth! So peaceful and so private. The place is immaculate and the staff are amazing! The standard is second to none here! Great location with lots to do in the area. Shops are really close by too. We will be returning here for sure!

We stayed at the Samui boat lagoon for 5 nights in March. They arranged pick up at Samui airport and it’s a short drive to the accommodation. On check in the first words out of the receptionist mouth was “you’ll have to change villa tomorrow at 2pm as we have a guest arriving h who has resisted the villa your staying in and we are fully booked” as you can imagine, not a great start and I advised that my booking had been made 14 months ago so there really was no need for this to happen!!! I really wasn’t getting anywhere with it! Wouldn’t say customer service is great here. The villas however are lovely as you have an outside kitchen area and obviously a lovely plunge pool. However they certainly aren’t the cleanest I’ve been in and found I was antibacterial spraying every service, don’t forget this isn’t an SHA+ accommodation and now I can see why! If there’s one thing I can advise is to bring a suitcase full of mosquito repellent! The mosquitoes are the worst I’ve ever seen and I know Samui has a tropical climate so it’s to be expected but it doesn’t help that you have an outside shower (which is lovely) but what isn’t lovely is that there is no drainage for the water to run away, it just runs into soil beside the shower and this is where the mosquitoes are nesting…not nice at all! There is no bar or restaurant at the property however you can order in or walk a couple of minutes down the road to a place called stop@sopa. The food is absolutely beautiful as is the staff! Very good pricing too. There also a 7 11 at the end of the driveway to the property. It Also states that the property is right on the beach…..it’s not, given it’s only a 2 minute walk away but it certainly isn’t a beach for lounging, it’s more of a working beach. So going back to the changing of villas. We we told a time between 12 &2 that we had to pack our stuff up again and move so really that day was wasted as we had to pack our things up again and move to another villa and then unpack again. the reception isn’t 24/7 either so for example our safe wouldn’t open, all of our cards and money was in there and thankfully it was 5.30pm when we noticed so ran down to the reception where they were packing up to leave for the night, if we’d missed them we wouldn’t have been able to go for dinner that night, there is literally no one else to speak to when the reception closes! If it wasn’t for the fact we had a private pool I would certainly not be staying here again as I think you can get better value for money elsewhere. It states in the little book we had in our villa that they strongly advise scooter rental, I don’t see why as it’s like every other small island. As long as you know how to ride and wear a helmet you’ll be fine, if you didn’t have s scooter you’d be stranded!!!!

Nous avions pris une villa avec piscine privée. Le point négatif concerne le survol du site par les avions lié à la proximité avec l'aéroport. Hormis ça, la piscine privée est grande, et la piscine commune encore plus grande (bassin de 26 mètres de long, avec de l' eau chauffée en permanence par le soleil et très peu de monde). Possibilité de se faire livrer le repas à domicile par Stop@Soba. Également service de petit-déjeuner sur demande (exquis au passage). La villa est tout confort, avec un lit immense, une grande salle de bain et une cuisine extérieure. Très près du Wat Plai Laem.

Actuellement en séjour dans cet hôtel c’est la déception total.Installation non entretenue.Si vous détestez les insectes, les milles pattes, les lézards ou autres,…je vous déconseille cet hôtel. Si je n’avais pas payé en avance, je l’aurais quitté sur le champs. Points positifs : piscine privée. Piscine commune très belle, allée entretenue mais sombre. Chambre et SDB plutôt grande. Point négatif : porte de notre villa difficile à ouvrir, micro-onde sale à notre arrivée, matelas très dur, robinetterie complètement défoncée au niveau de la douche, calcaire sur toutes les robinetteries, fond des toilettes non blanc, douche pleine de rouille, manque de poubelle, entrée de l’hôtel pas très engageante, ensemble des meubles de la terrasse non entretenu ( joint avec de la moisissure, frigo pas très propre…), Je dois en oublier. Très étonnée des commentaires très très positifs car soit nous avons eu la villa la plus déglinguée soit les autres ne sont pas très regardant… Je suis vraiment déçue pour un spot disant 4 étoiles.