Collection O Dona Castle

I booked a room for a day just 10am to 4pm I booked in *********** it’s mentioned the price is 1490 and I booked the room before also I stayed 3,4 times in this hotel allmost the same times that time also I face some issueses. I didn’t write anything regarding that I just leave it that sometimes it will happend but everytime the same insident that’s verry terrible. When I went to reception for check in the person I don’t know the name he talk to me like a culprit I don’t know why and he talk to me rudely “if u want check in now u need to pay 500 extra” I’m also working the same industry I can pay what ever he want but need to say politely and I’m not staying here 24 hour I just came to fresh up and I want to go railway station. In this industry this behavior is not good and I paid the same what he ask and I ask bill he didn’t give he told me he can’t give bill for that extra 500 bill he can give only that normal bill actually I didn’t understand why he can’t that what ever I leave it. I paid 2000 for 6 hour and I went inside the room I switch on the tv there is only one channel is working the local channel rest all can’t c need to recharge for rest all. Im verry sorry to say this I spend this much and it’s not worth I feel verry terrible and it’s my last time in this hotel Thanks