Kouros Palace

Poor welcome and services The beach room and swimming pool are nice Breakfast ok

Just got back on Monday. What a fabulous holiday, we had a room with a pool. No issues with cleaning or towels , we had a broken kettle with was replaced straight away. All the staff were happy and always on hand to help or just chat too. Food was very good (don’t go to Greece expecting English food ) even though they do accommodate the fussy eaters. Pool bar fab , food and drinks lovely touch with Toni the waiter. Don’t even have to move from the sun lounge The a la carte was delicious especially with the sunset location. The hotel is out of the way , but that’s what we wanted. Ten euros to the town we ate in the blue light which was delicious and plentiful and chill out lounge was good for watching sport. The only thing I would say is too have a mini bar in the rooms with the pool. So you still have the all inclusive We have stayed in The Grand Blue which is the same chain of hotels and certainly meant the standard we expected. We will definitely be back, but for 2 weeks next year .

My partner and I have just returned from an 11 night holiday at the Kouros palace. The hotel is set in beautiful grounds and are kept spotless along with the pool areas with plenty of sunbeds. There is also a wonderful sea view surrounding the hotel. A short walk away the hotel has its own private beach with plenty of beds and parasols, there is also a beach bar which serves a light lunch if you don't want to to have dinner back at the hotel. The evening entertainment is good. The daily entertainment is good especially the aqua aerobics in the pool, the guy who does this is absolutely fantastic. As the complex is large they have a golf buggy which you can flag down or ring reception for a lift, this is driven by Aaron, what a character this young man is, always has a smile for everyone and is such an asset to the hotel. The down side to the hotel is the house keeping of the rooms, for a 5 star i would have expected daily cleaning especially when you cannot flush paper in the toilet. Having to ask reception for toilet paper is not good. This hotel is very remote, it takes 45 minutes to walk into the nearest village which is not a pleasant walk. You can take a taxi. The food in the restaurant was often cold and this needs addressing. We did enjoy our holiday and thought it was good value for money.

absolutely lovely hotel. i stayed here with my family for a week and couldn’t recommend more to anyone who’s looking for a holiday! the hotel is only a 11 minute drive from the airport so anyone who hates travelling far this is perfect for them. the entertainment every night was fantastic. i’ve seen allot of reviews saying the rooms aren’t clean but our rooms were cleaned everyday and fresh bedding and the cleaners were lovely was able to leave my things in my room and come back to them without them being taken. the pools are lovely but not enough chairs for everyone. the pool bar food was alright. food such as pizzas rolls and wraps. however the portion sizes were very small and there wasn’t allot of variety for people. the meals were alright 3 courses a day but yet again not allot of variety for people especially picky eaters however the cooks were lovely . there were activity’s to do during the day such as water activity’s and the entertainers brang allot of joy and energy to anyone who they met. there is also a kids club for the little ones. the hotel is only a 25 min bus ride to kos (the town) for €30 for the bus trip i would definitely recommend and allot to do and see there. there is also the lildo waterpark. there is a free bus for it and i would recommend as it’s something to do if you are someone who likes to do something. there is also a go kart track not far from the hotel. there is a private beach in the hotel which is never overcrowded and is lovely. the beach bar does some of the same food as the pool bar. all the staff were welcoming and lovely from start to finish. A big praise to Aaron for being a funny and kind person. from giving people lifts anywhere on his go kart to bringing joy to peoples day. he is friendly and always says hello to anyone he sees and is a very lovely member of staff. also a big thanks to one of the mangers Tiffany who was absolutely lovely to us and drove my mum and dad to the village when the busses weren’t running on a Sunday she is amazing. and all the other members of staff were so kind especially the pool bar girls always having a smile on their faces! there is a shop right opposite the hotel which is good for snacks or gifts. there is also a rent a car shop next to it where you can rent cars and bikes etc. the air conditioning in the room was lovely especially on the hot nights and kept us cool. overall i would definitely recommend staying here as it was a lovely hotel and would definitely come back again!

The hotel is very welcoming and clean. The staff are all friendly and helpful. Theodore the bar manager was so lovely. The staff really do make your stay fantastic. We requested to have our room cleaned everyday and it was done very well. We recommend this hotel.

2nd time we have stayed here, lovely hotel, we had a deluxe room with private pool, highly recommend. Food very good with plenty variety, staff friendly and very helpful, we were all inclusive, only downside at main bar was the cocktails, so few to choose from unless you paid for the good ones. Unfortunately the male staff in the main bar were not as happy looking, lack of a smile from them made it look as they couldn’t be bothered. Other than that, I would recommend this hotel. I would have given 5 stars if the cocktails and bar staff had improved.

I have only one word for this hotel DISGUSTING. Please avoid booking here. I had mixed feeling before booking of this hotel but I decided based on good feedback on TripAdvisor. We stayed here with my husband and 2 years old son for 8 nights. I didn't expect some high level but when we opened the door of our room I was SHOCKED. Floor was covered with hair. Many types of hair, black, brown, short, long, curly. Amazing. Other shock was when I controlled the bed. On the bed sheet were yellow stains. The bedsheets were with holes. The towels as well with holes. Everywhere ants (big,small), dead spiders... I think bathroom nobody cleaned before our coming. On the floor were everywhere hair, on the mirror and taps water stains, empty bottles with shampoo and body lotium, the sink was black. We went to the reception, with request to change the room. The receptionist was not kind, she said she can only send the cleaning stuff to clean from the beginning our room and they will use some spray against the ants. We agreed. When we came back, nothing was cleaned, only floor, everything remained the same. My husband wrote big email where he attached the pictures. Next day we came back to the reception, we asked to Cancer our accommodation and refund the money or they can provide normal clean room. They gave us new room. I cannot say it was clean but better. However at night we found out the air condition was out of service. We couldn't sleep all night because the room was hot and we listened to 4 am some loudly music probably from some bar or restaurant. Next day we had to ask to fix the air condition. We waited 3 hours in the room (they said us to wait in the room-missed the breakfast) for stuff. At the end of 5 hours of waiting they said it is not possible to repair so we had to move again to another room. No apologies, nothing. In general hotel is really dirty, public toilets disgusting, during my stay I didn't see anybody to clean the swimming pool, everywhere hair, rubbish. The tables in dining room are sticky because they clean it with one dirty clothes every time. The chairs as well sticky. We many times couldn't find the free chair near the swimming pool so we had to leave our stuff on the ground as well on the beach is problem to find the free chair, we had to stayed on the sun on the beach without chair with child while somebody had towels and magazine under the shadow. I dont go on the vacation to have to have a worry if i dont bring home some bugs as well i don't go on vacation to fight for chairs on the beach. Other point is water, hotel likes to say they are sustainable. Okay, i agree to avoid the plastic bottles. But why are not stated anywhere in the hotel any water fountains ? I saw people to buy water in the shop. It is like kidding in 5 stars hotel.

When we initially arrived we were shown into a "used" room. This was quickly sorted out. We cannot speak highly enough of Aaron, he never stops working. Making sure every guest is happy and enjoying themselves. The hotel has lovely ground and a lovely natural beach.

Stayed at kouros palace for 7 nights and had a lovely holiday a first as just me and Megan. Food and drink- There are 2 bars located by each pool. The staff at each one couldn’t be happier to meet your needs and were very friendly, the pool bar located by the top pool has small treats such as pizza sandwiches ice cream etc. There is also a mini market located at the front of the hotel which sells a variety of things, the staff in there were lovely too. The food for the 3 meals through the day in the restaurant was a bit hit and miss. Meals ay breakfast and lunch were fine and filled you up for the day, however at night I felt the food wasn’t very local delicacy wise and was just very random, Actual quality of the food was fine though. The beach bar is a short walk and the food here was amazing. Fresh gyros were made there and they were absolutely superb! Hotel- the staff were amazing from the front desk to the main man Aaron who is the heart of the whole hotel. Whether he’s giving you a lift to the beach on his beloved golf cart or just driving around bellowing his hellos to everyone, he even in our case saw us waiting for a taxi in a local town of mastichari and gave us a lift back to the hotel. Aaron was brilliant from the minute we got there to the moment we left so kudos to him. The cleaners were absolutely fine I see on other reviews that people found them to be poor but our rooms were cleaned with beds made every other day which I found to be absolutely fine. They are more than happy to help if you need anything such as towels and soaps. The entertainment was okay. There was a live band and music at the night time and through the day a couple of staff members come round asking to do archery and water activities. Location- The hotel was the second stop on the transfer from the airport in our case. The hotel is a short taxi ride to the town of mastichari. A lovely town right on the beach with lots of great bars and restaurants and lots of space to have a day at the beach. We paid £30 for a bus trip to the main kos town which you can do between 7:45 and 8:30 at the main reception. The kos town is around 30 minutes away and was again like mastichari just on a larger scales and lots more to walk around and see. Overall I would definitely recommend kouros palace and me and my girlfriend thoroughly enjoyed our visit.