Misafir Kullanıcı
15 Mayıs 2024
Thank you to the entire team at Taj Kovalam ! Form the security guard at the gate , Mr.Ali who helped us check in, Mr. Raj who took care of us at the restaurant, chef Mayur who assisted me with my dietary requirements and last but not least Mr.Khan who was such a pleasure to talk to and made sure we had a memorable stay, each and every single team member we interacted with(***y more of whom I forget the names of )- my family and I truly felt welcomed to the property. I interacted with a handful of team members and every single team member unequivocally said they were happy and proud to work for the Taj, it genuinely filled our hearts with joy to hear that ! Most importantly, not a single team member asked of a Google review or to mention their name in the review. That is what I believe is true service and hospitality. Although our stay was for only one night, It was a true privilege to have been served by the team at Taj Kovalam; from the bottom of our hearts my family and I thank you for making our stay memorable. We will definitely be back :)
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