Vipa Tropical Resort

Çok güzel bungalovlarla harika bir konaklama. Çok sessiz ama karmaşadan çok uzak değil. Şikayet edebileceğiniz tek şey havuzda çok fazla klor bulunmasıdır.

It's a long read, brace yourselves! We stayed in Vipa Tropical Resort for 5 nights and the trouble started right when we moved in. They showed us to the room, which was the a bungalo next to the pool. It looked nothing like the pictures of the room we booked. So I went to the reception and said "that doesn't look like our room". After some debate (we were told that they are fully booked and, in reality, this was an upgrade) they took us to Superior room #113. At first glance, it was the room that we booked, but then... things started to come to light... All firnuture was old and beaten down. Literary! There were bits and whole pieces missing or broken. So I made a complaint to Trip.com and demanded to either manage the situation or get me a full refund. While they promised to resolve the issue whithin an hour, we went out into town and when we got back reception was already closed (not a 24h service), so we went to our room, decided to "sleep on it", pulled the cover from the bed... it was stained and the blanket was dirty, like it wasn't changed from previous stay. Another call to support and there was nothing that could do about it, but to offer to wait until morning. We spent the night cramped on the couch. In the morning I went to the reception, called the lady into thr room and said "I don't care about the furniture, but at least the sheets have to be white and clean and crisp". She tried to tell me that those are clean, just the laundry that they use isn't doing a good job.... Again, we went out for the day and by the time we got back the sheets were white, clean and crisp. And Trip.com agent offered us some coins "for the trouble". After night 4, there was a knock on the door and we were offered to look at the room #114... And it was PERFECT! Just next door. The bed was clean, the furniture was brand new, the shower had strong and hotter water. Why, oh why?!?! Oh yeah, they were fully booked and just moved people around.... Besides, all the trouble, the nature around is stunning. Very green and quiet. And the cliff massively hanging above is nothing but spectacular, but... that's where the good part ends. P.S.: There waa a "do not disturbe" sign on our door. And yet, when we got back from our day trip, there were towels and TP and two bottles of water sitting on the couch. Quite disturbing, concidering there's no safe deposit box in the room Not going to stay there again.

El lugar es muy bonito, al pie de las montañas. Muy tranquilo y con un staff muy amable. Tienen un pick-up que te lleva y te trae de la playa de manera gratuita, aunque puedes ir dando un paseo por el mercado y las tiendas (30 minutos despacio). Las cabañas son espaciosas, acogedoras y muy bien aclimatadas. Repetiría sin dudarlo.

Schönes kleines ruhiges Resort in Aonang .

Pleasant place, just outside the hustle and bustle of Ao Nang. Down the street a couple of fine eateries (11/1). Furthermore, lovely spacious rooms, nice veranda to sit. And close to the swimming pool. Staff is friendly. However do not always seem aware of service vs. cost. The cab at the hotel is much more expensive than in the street. Like the day trip that you put together yourself than which is offered at the reception. Otherwise just fine! A wonderful stay.....

I highly recommend this resort! The location is ideal - a quiet oasis, but not too far from the beach and busy, touristy Ao Nang. Our cabin was very clean with AC and the breakfast was abundant. Our stay was made so special and memorable because of the outstanding customer service and care we received from the staff! Our room, the pool and the hotel property, was absolutely beautiful, peaceful, private, quiet, clean, with amazing views and lush landscaping. Our lovely and kind host spent time coaching us on our Thai language and did so much to make us feel welcomed and at home. I will definitely be back!