A&R Boutique Hotel

The service of the receptionist is excellent,willing to address my problem and settle the issue immediately. Free coffee/tea and water dispenser at lobby. Just don't stay at the room facing main road and MRT rail if you are light sleeper. Overall comforable stay. Above my expectation.

I check in late at 1 am on the 30 mar and i book was 29 mar. So i clearly ask the hotel night staff about the time i can check out. Then he say 1.30pm if you dont want to be having additional charge then i ask again, so before 1.30pm i come out the hotel then so change right? Then he say yes, if after 1.30pm then will have half day charge for the room. Then i say okay. Then they call me at 12plus and i was in bathroom then i rush out and i pick up and say hello but the line not clear then just ended. So i call back when i done shower then i say i will be done soon then i say the check is 1.30 pm right, then the person over phone say no no no then i say huh then he say is by 1 pm then i say okay then i quickly pack and leave but at that time was like 12.57 close then i come down was 1.28pm then counter man say mdm then deposit was charged(100rm) then i say why? It was before 1.30pm then the counter man say it was 1pm then i say the hotel night staff say that it was 1.30pm then the counter staff explain that all this special request will be written in memo or in system. Then i was like then can you contact your night staff? I did comfim with him before i go into my room.... Then counter man say that i need to wait because the night staff is resting. Then i say okay. So awhile then counter staff say that the night staff say the time wrongly then he say the manager will deduct the 100rn from the person salary. Then the counter staff say, next time dont ever believe what the staff say just see the check out time. Then i say like okay. But it feels like if the person say wrongly then dont trust the staff words then i rather speak to the bot. Will not have trust issues. But i will come back for the bed and pillow because i really comfortable but not the service nor amenities but just for sleep only.

Free flow coffee machine at reception area,good location n nearby Chinese food kopitam . Unfortunately less parking lot 😔