Canary Hotel

The room 201 was clean and nice. There's a view on the twin towers, what is very beautiful especially at night. Wifi was working mostly good, only sometimes it was super slow, but not for long. There are supermarkets and restaurants around the hotel. The two problems we had are: The AC was not working properly. Even it was on 16°C, but it seems like there was not enough refrigerant gas inside because the air was not as cold as it's supposed to be. It was still pretty hot in the room especially when the sun hits the window from 10am to 2pm. And the other big down point was during the check in. We arrived to the hotel at 7am, and we were super tired. We booked a room with a window. But the receptionist wanted to give us a room without a window which is cheaper. We didn't agree, so he told us to wait till 3pm of we want to get a room with a window (to other people he told to wait till 3.30-4pm) even though the check in time is 2pm. And he gave us a reason saying that they were fully booked yesterday and the house keepers are busy (such a lame excuse. As if they need 3h to clean few rooms). Only when my wife was complaining loudly and being fussy, he let us check in at 2.24pm. Overall it's a good place to stay for few nights.

check in process very fast and easy. in second everything in order and we can go to our rooms.

The hotel was fine except for air con in the room I was assigned. Towel, pillow and bed were nice. The Lighting was very nice! Outlet by the bed! Aircon unit in room I was assigned was sluggish and shut off in the middle of the night. For the price it was good.

My book has confirmed but when i check in the room has fullbooked by others guest. Best luck for me Customer support trip.com give me best solution to find anoter hotel and help me refund my booking.

Bad experience for our family.. The air conditioner was freaking hot. We changed the initial room because of the broken air cond, but the new room’s air cond is terrible as well. The toilet’s door was broken and the toilet cannot be flushed. WiFi very poor weak connection.

Staffs are friendly and accommodating, clean and unique. location are also accesible in mall

only one issue.. the bed are not comfortable.. other thing superb

If you plan to go shopping at here at Jalan Tar like Muaz or at Sogo,this hotel is suitable for you. Room was okay for me & my family.It's just that they need to make sure the room is clean & ready for the guests. Not really soundproof,you can hear sound from your room. All in all, I'll definitely book this hotel again in the future. 👍 All in all,I am satisfied.