The Robertson by Homes Asian

The rooms advertised in Agoda were false the rooms were like a slum. Dirty and smelly. The also double charged me and Agoda and hotel refused the refund. Don't stay here staff are not friendly there is no management only kids at the office. Absolutely disgusted by their service. They have not returned our deposit. Don't book with Agoda too. You are better off staying in other hotels.

We took airbnb from The Robertson residences. The pool was big and great. The pools up in the 46th floor looked nice. The views are great. Can the Merdeka118 tower and Petronas Towers. The buildings were clean and well maintained. Security at the gate. Location was quite ok. Depending where you want to be, off course. Off course can not comment on the apar**ents, as they are different.

We booked in for 3 nights with our son. daughter-in-law and their 6 year old twins. We had previously stayed at a similar priced 3 bed roomed apar**ent in another Asian city. which was luxury in comparison! Compared to that apar**ent, this was terrible! To market it as a 3 bed roomed apar**ent is an absolute joke! There was one "proper"bedroom. The room in which the twins stayed was more like a cupboard, and our "room"was a double bed with glass sliding "walls" separating it from the family room. There was a single bathroom for 6 people to share. The WiFi hardly worked, there was a hole in the kitchen bench where there was once possibly a hot plate. The microwave was partially placed over this hole. The freezer in the fridge failed to make ice the whole time we were there. The hair dryer didn't work, and there were some power points that didn't work. There were no plugs in the bathroom or kitchen, nor was there hot water in the kitchen. The tap in the kitchen was loose and leaked water onto the bench too. There was no toilet roll holder either. We were on the 22nd floor, and at one stage we waited for a lift for over 15 minutes! An unpleasant sewerage odor was present at night in the bathroom. I would recommend that these apar**ents are avoided! A disappointing end to what had been a fantastic family holiday.