Misafir Kullanıcı
5 Eylül 2024
Everything was bad about this hotel.
1. It's a shared carpark with Fahrenheit Mall andn it doesn't have a free parking.
2. Need to take the lift up from carpark, walk past the swimming pool, walk a corridor path to the reception with all the luggage.
3. Check-in was alright, no complains. Check-in area was small with air con. If there are a lot of people, you will need to wait outside at the corridor where there is no air con.
4. After check-in, proceed to another lift. the lift lobby to rooms is open ventilation. It was so warm on a hot day. The lift inside has no fan and seems no ventilation when there are too many people in the lift. We were supposed to tap the room key to access the rooms but only one lift with the security tap, the other two lifts doesn't have.
5. When we enters the room, smell of cigarette. We had to open all the windows to air the unit for 30 min.
6. Switch on the air-con at 21 degree and can't feel the cold air. We had to leave it on when we leave the room. It doesn't feel cold at all after we return.
7. There was a cockroach running around at the kitchenette area. That means there's no proper clean up before we check in.
8. One of the room has the smell of cigarette. we sprayed air freshener but the smell didn't goes away. I thought it was the bedsheet and mattress but apparently, it was from the air con. I had to bear with the smell for the whole night. We feedback to the counter staff and they sent a technician to fix. Upon return, there is still smell.
9. The bathroom lights were dim. That's scary. Water pressure was low. One has to take long time to shower. Toilet bowl water is yellowish.
10. The bedsheet was not clean. I see yellow stains on it. The mattress was not firm and I woke up with a backache.
11. The door can't close fully though it was locked from outside. the manual lock from inside was broken.
12. We are able to hear noise from the corridor where guests open and close the door.
13. In the morning, we had to access through the back door to get out of the mall as the mall underpass is not open.
We had to book another hotel for our stay in KL as Fahrenheit suites was a bad choice for us. It was unbearable for the family to stay in a smelly unit. Our clothes that were hung in the wardrobe had the cigarette smell. I booked two rooms and in the end i need to check out both rooms and move to another hotel. I will not recommend to stay here though the location was a stone throw away from Pavilion. would rather pay more than having the nightmare to change hotel and ends up paying more.
No photos to show as it's so bad that I didn't even want to take photo.
Çevir