Aquamarina Hotel & Villas

I am not a person who likes to post negative review but I couldn’t resist myself in posting this review. First of all I asked the person Vincenzo to share location on WhatsApp and he sent google location which was wrong and when we reached at location we couldn’t find the place and o repeatedly ask him to share WhatsApp location which he failed to share and at end shared picture of location. Eventually figured out location after half an hour of driving around. Second shock we received when we reached there as manager told us that he will give us first floor of villa whereas the pic of deluxe villa didn’t mention the floors there and while booking we thought that whole of villa was for us as the pics shared by property fooled us. Third shock we got when we entered the so called villa that ac of one bedroom was not working and there was no ac in living room. Fridge was not cooling enough and microwave was also not working. Practically we had just one bedroom as ac of only one room was working. Managed bluntly refused to help us saying that he can’t do anything for us. I felt cheated for first time in my life after travelled over 50 countries. When we asked if we chose some other property and he would refund the money for which he denied any refund. Last day manager came with technician to fix the AC . We felt really cheated by the properly