Misafir Kullanıcı
20 Mart 2023
A huge thank you to Claudio, Federica, Cristiano, Tina, Tonya, Erika, Ani, Fatima and the many more who helped make our 'special' stay the best it could be. The ski trip was disaster with my spouse getting injured and requiring to be immobilized. The hotel staff were AMAZING in supporting all our needs and going above and beyond. We had to stay extra days (unscheduled), and I know it wasn't easy to juggle the room assignments, but the Montana team made it seem effortless. The housekeeping staff was sensitive and caring, the restaurant staff prepared meals we could take back to the room (my spouse was bed-bound). The staff helped us with every need. Bottom line, the rooms, facilities are beautiful, the location is great. But what makes the Montana truly special is it's people who are dedicated to a great customer experience, regardless of the circumstances. We'll be back!
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