Disney's Port Orleans Resort - French Quarter

The staff were nice, the resort looks beautiful, it's easily walkable, and the rooms feel very homey. However, I was greatly disappointed that the boats and the pool were both closed. The boats were because of water levels due to lack of rain, which is of course something that can't be controlled. But the pool was closed for renovation for the first quarter of the year, and I expected it to be open for my stay, only to find out it was now closed for unexpected maintenance. Two key amenities of this resort were out of order, and all the resort could say was "we got shuttle buses to Riverside and Disney Springs." I tried emailing Disney about this seeing if there was anything they could do to make up for the lack of these two perks, but Disney guest services just said take it up with the front desk for extra assistance. Doesn't make me want to stay on Disney property again despite all the good things I could say about Port Orleans. I could've stayed at Pop Century or another resort off property and it may not have been too much different from what I got here.

This was our third stay at this resort. While we have loved it in the past they closed the pool due to a maintenance issue which was just terrible. No communication until the second day. So the whole reason we chose this one was just….gone. People smoked outside our room window the first 3 days. This is a non smoking resort…even outdoors. We called several times because the smoke was coming in our room but nothing was done because THEY didn’t see her doing it. We couldn’t move rooms due to availability. I just think management could’ve done more to compensate. We won’t stay here again.

Would be 5 stars — but I am covered in some pretty nasty bites that might be bed bugs, and I’m having trouble getting answers from the resort. The review will focus on that until I resolve this issue. The room was not very clean. Heavy levels of dust built up behind the headboards, under the beds, AC unit, behind and under other furniture. This seems conducive to bug breeding.

March 2024 Birthday getaway was wonderful and we are returning guests. This time we had a room facing the Sassagoula River. We love the New Orleans style a**osphere of The French Quarter. All of the staff were amazing from the welcome staff, food service, room staff and everyone who made my birthday special. We are Florida Residents and did enjoy the 30% room discount. I even received flowers delivered to the room by Disney Magic. Thanks to everyone at The French Quarter for making my birthday magical at The Happiest Place on Earth.

We absolutely loved this hotel and it makes it very hard to stay in another onsite when we have experienced this hotel. Disney doesn’t have to feel huge and packed with people. The hotel was easy to navigate around and you never felt you were too far from any amenities. Staff are friendly and helpful. Food in the food court is fine. Normal fair. We bought resort mugs which were so handy for our 10 night stay, certainly worth the money. We loved the pool and the water slide was a big hit for our kids. We used the laundry facilities, very handy to have and also easy to drop your clothes off and have the site on your phone which tells you when to come back for them. The resort itself is clean and at night with lights on and jazz playing it is beautiful to walk around. Rooms are larger than I expected and it’s very helpful to have space under the bed for suitcases. It frees up floor space in the room. Beds are comfy and Disney does the little touches really well. Housekeeping were super. All round perfect hotel and we can not wait to visit again.

Amazing stay in the magic to celebrate our little mouseketeers first birthday. We stayed in building 5 which was super close to reception/restaraunt and bus stop. From the moment we arrived until we left we had some amazing interactions with the wonderful cast members, all were so friendly and kind. The pool onsite was closed for refurbishment during our 2 week stay however we were aware of this and made use of riverside instead. Im sure itll be amazing once the refurb is complete. The grounds around the hotel were immaculately kept with nothing ever out of place. We stayed in a garden view room which was perfect although a little lacking in storage which meant we utilised the 2nd double bed for suitcases during our stay. We had an amazing time and are already looking at returning sometime in the near future to this resort. Buses can get a little busy near park opening times however like most things in Disney are well organised and usually another bus isnt far away if you cant get on the first one.

Very nice resort. No crowds and very quiet and relaxing. I think it’s one of the best places to stay at in Disney. Much cheaper in comparison to the luxury hotels on site and in my opinion a better experience due to the layout of the resort. Our room was right on the river.

Terrible room design. Anyone using the toilet or washing their hands floods the bed area with light (curtains don't help much). Saving the cost of installing a door is shortsighted especially considering the cost of these rooms. Pools are all closed, renovation.

Amazing experience beignets amazing room brilliant but we were going to Disney springs but the bus was delayed and delayed. This was not the hotels fault, it’s about the bus. Something good , a cast member took us back in a buggy I recommend and hope to go back again next year with my family