Super 8 by Wyndham Las Cruces University Area

This hotel is horrible especially for the price. I want my money back. The rooms like like a bigger prison cell. And So Many Homeless. If I had known that I would never have booked here. I couldn't even sleep waiting to hear the alarm on my vehicle go off. Avoid this place at all costs trust me don't even get any hotel on this side of town you'll thank me later

The person in the breakfast was very angry and has no manner to talk to the guest

Immediately I could tell that the hotel was older and had seen better days, but I am not too picky so I figured I can't be that bad. The lobby and halls had a strong smell, I'd hoped the room would be better. It was not. Although the room was non-smoking, it had a thick stale cigarette smell that I just couldn't get over. It was hard to breath. I went to open up the window to try to air it out, found that our window was on the level with the parking lot and had no screen. And it really did nothing to improve the air in the room. It was late, so I tried to just go to sleep. I kept waking up and finally at 3:30am, unable to sleep I decided that I couldn't stay there my second night. I couldn't bare to be there another moment. I got up, took a shower and gathered my things. I went to check out. The gentleman behind the counter was apologetic and nice, but said that he was new and had to check with the manager about my second night. Next day I get an email, that because I did not cancel my reservation 24 hours in advance i would still be charged for the second night.

Has bed bugs. Sink and bathtub wouldn't drain.halls reak of moth balls and *****. Maintenance dude is up all hours of the night. The owners are super nosey. Towels are brownish/yellow. I wouldn't recommend this place to my neighbors dog...

This hotel has very poor or non customer service. Room did not have basic furniture for a room, like night stand to put you phone or watch or glasses beside the bed. Insufficient light in the room. It was hard to see at night as room only had one bulb. Service at the reception was very very poor. Very disappointed. I have stayed at other super 8 and nothing like this

At this time im still trying to get refunded as i checked in then immediately checked out. Should of knew by just the room key on how it looked. However room was not to my liking & had bugs in it. Haven't been able to contact them as they told me to call in a.m to get refunded after speaking to 3rd party i booked through. Said it should be no problem with being refunded however they are hard to get a hold of. I ended up having to sleep in my vehicle for the night due to all this so just overall very disappointed

They will try to blame you to steel some things like towel and charge extra money from you. Never stay here.

This property is being renovated; there is no parking for guests who are/have a vehicle towing another vehicle

The Workers and managers charged me $35 for a dirty towel, but yet in their receipt/contract it doesn’t state or show that I would have to pay for dirty towels that I cleaned up water spilled on their carpets. They do not wash their carpets. They do not handle customer service at all, and failed to maintain a professional and customer friendly service.