Misafir Kullanıcı
20 Mayıs 2023
Stayed here in March. Initial impressions not great, arrived from ''wrong end of street''. Arrived early as our cruise ship disembarked early. All locked, phoned telephone number shown outside but went through to central control who weren't very helpful, advised not staffed until 10am. didn't have entry code to gain access. Fortunately a couple of guests came out early and let us in so we could stow our luggage in a back room. Also gave us the entry code. We came back at 10am and met Tony (Antonio) on reception, things improved from hereon. Extremely nice lad, limited English but we communicated OK. He was extremely helpful and friendly. Transpires he not only mans the front desk but everything else, including the cleaning of the rooms, very hardworking. Very pleased with our room, large enough and with kitchen facilities including large fridge. The hotel suited us perfectly, minutes away from the beach (other end of street!). Away from the noise of the main promenade, slept really well. Tony shares his duties with Alexandre, alternate days, also very friendly and helpful. The owner lucky to have these two! Overall a thumbs up, clean, quiet, good location and reasonably priced. Need to sort out entry so on arrival guests can gain access and unload their luggage, I understand cannot have staff on duty all day as would not make economic sense for such a small hotel but giving the entry code to guests prior to arrival would be a big plus. We would and will return to Las Palmas, we really liked the resort, weather was superb in late March. Would definitely return to the Wavia hotel and it's friendly staff, Tony and Alexandre, thank you!
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