Misafir Kullanıcı
31 Ocak 2023
I really wanted to leave a good review for Columbine Inn and Suites but reading other recent reviews, I see that my experience was par for the course. I will say that the room was clean, the view of the mountains was really great. But that's about the extent of the notable positives. We arrived too early to check in (4pm) and found the front desk staff to be really rude and dismissive of us. I get that they are likely short-staffed and busy but a bit of customer service would have helped set the tone for our experience. Eventually, we returned and checked in. The room was clean as I mentioned - but the beds were too soft and the pillows seemed old and too squishy. Overall, the sleep quality wasn't great The breakfast, which starts at 6:30 - which is kind of late considering the fact that so many of the guests are there to start early climbs. We were waiting with a number of other guests for the breakfast to open. When it did, it was a major disappointment. It was just cold cereal and milk, instant oatmeal packets, and packaged pastries. No fruit, no juice, no real protein other than milk. That was it. Overall, it wouldn't have taken much of an effort to create a far better guest experience...
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