Stars Inn

Great place and awesome customer service. Very clean.

It was nice and clean. Good price. Would recommend and would stay there again.

An absolutely perfect hotel. Gleamingly clean, spacious rooms, comfortable beds, lovely bare floors, fabulous bathroom with great shower pressure and toiletries, 24 hour gym, great pool and hot tub, late checkout ($25)- it even had a good breakfast. Free shuttle from the airport and back again the next day for our next flight! All this for around $100 Canadian!!! Boy did we pick the right hotel!

Booked our room in February for a June trip. Imagine our surprise when we arrive from the airport, after a long day of travel, to find the hotel has shut down for renovations and did not tell us.

This hotel was fantastic! It was clean, modern, bright, and comfortable. And the employees were wonderful! We were in Edmonton for two nights – the first night was a horrendous stay at the Crystal Inn across the street. I’m really glad we were able to find this place instead. I recommend it and would definitely go back.

We made a surprise last minute visit to Edmonton after our Swoop flight out of Toronto to Puerto Vallarta was cancelled and we were rerouted, necessitating an overnight stay. We booked here and we're very pleasantly surprised. After an easy shuttle service and efficient check-in we were almost shocked how nice the room was, given how little we paid. It was clean with a comfy bed, quality bedding, and all the necessary toiletries. Unfortunately, we had to leave well before the breakfast service started at 6AM, but more importantly, the shuttle was waiting for us at the time requested. If only all travel experiences went this well!

My husband stays at this hotel multiple times a year. Back in August he was booked for one night. On the morning of his flight, he tested positive for covid. He had no oroblems with his flight canceling. Due to it being outside the hotel's canceling time, we were told his payment for the night would be held as a deposit for when he was able to travel again. It would be good for 3 months. I have been conversing with Belinda with no satisfaction for the past 2 months. He has stayed at the stars inn multiple times since then and have not yet received our credit even though it has been brought to their attention each time. It's been a run around and we refuse to spend one more dollar at this place.

The hotel was good EXCEPT shower door spontaneously EXPLODED!! Fortunately no one was in the shower or bathroom when this occurred. We immediately reported to front desk. Hotel eventually offered that we could relocate to another room BUT ended up charging for the door!! Just thankful no one got hurt! Disappointed manufacturer and/or installer was not held accountable.

I would rate this hotel higher than a 2 star. We wanted a hotel near the airport that provided simple breakfast/transfers and we had no regrets. For the price we paid, it was great value. The room we were in was huge and though we were facing the highway, it was relatively quiet if the window was closed. Nothing luxurious but the room is functional and the hotel is well located. No cafe for lunch/dinner but no issues as there were plenty of choices within walking distance or you could use the food delivery app. Special mention ... The shower is great as compared to some 5* hotels we have stayed in ... Good water pressure and we did not have to fiddle too much to get warm water. Staff were helpful and courteous. We had a chat with the GM and she was friendly. Definitely recommend this hotel if you need a couple of nights or just to transit before your next flight.