Crowne Plaza LEEDS by IHG

Me and my partner had a wonderful 4-star experience here. I had originally booked for just one night, but we enjoyed our stay so much that I decided to extend it at the last minute. The staff were incredibly welcoming, friendly, and always willing to help. They even decorated the bed for my partner's birthday, which was such a thoughtful touch and made our stay feel extra special. When I extended my booking, the housekeeper kindly offered me extra toilet roll before she had even reached my room—it was a small gesture, but it really showed how attentive and caring the staff were. The hotel was spotless throughout, in a fantastic location with easy access to the city centre and the nearby shopping mall. It's also a beautiful hotel with plenty of aesthetic spots for taking photos. Would highly recommend going here and will definitely be back !

I really enjoyed the facilities and the service I received here despite me extending my trip very last minute daily:) ! I was able to extend through Trip.com each time and they was all very helpful. The reception was very helpful and even gave my partner a complimentary happy birthday decoration. The Housekeepers even gave me spare towels before she even got to cleaning our room as I kept extending it as I went along. I would highly recommend this hotel for anyone wanting to explore the city and remain close by to the centre and anyone that wants a very modern , spotless hotel!

Perfect hotel

The location was perfect and the hotel was decent enough. But it was exceptionally noisy with the people in the swimming Pool being heard two floors up and the people in the room either side very clearly audible. Parking is £18.50! Much cheaper elsewhere

The reception staff on arrival were great. My room was all ready for me and even tho ive stayed here before I was reminded where the lifts and other facilities were. 1 of lifts was not working ( again) - its happened on prior stays too. Neither the steam room nor the jacuzzi were working which was disappointing but reception staff were apologetic about this. My room was lovely. Spacious and spotlessly clean. The bathroom had both a bath and shower over. The bathroom towels were soft and a really good ie large size. I had a mini fridge in the room which is always good and supplies of water, tea, coffee and biscuits was generous. The bar service was poor. Neither happy about swapping long life milk for fresh milk. Also never heard of bitter lemon mixer.

Had a lovely time,  great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely

Needing some time alone and this was perfect, I used the spa facilities and revelled in the peace and quiet which I needed

GREAT customer service and care. Very walkable to the city of Leeds. Room was warm as ac not very powerful but overall hotel Was lovely.

Fantastic hotel, so close to the town centre and train station, nice area, great facilities and wonderful staff.