Verified traveler
13 Şubat 2024
I travel often for business and have chosen the Embassy Suites as my hotel of choice. First, I would like to acknowledge the exemplary customer service of the front desk representatives and housekeeping! They were awesome! However, In comparison, I was a bit disappointed with the condition of this hotel. Considering the proximity of the airport and the many prominent businesses in the area Hilton would represent their name.This hotel is in dire need of renovation from the entrance, the business center(2 computers sitting on a table at the entrance of the hotel-Really?) the uncleanliness of the entire hotel(dirt and food on carpets,walls, tables, and floors, children toilets(very low) in hotel rooms , mold in bathtub, chipped paint, worn carpets and furniture etc. The breakfast menu had a minimum selection; weak and only two selections of coffee, min selection of fruit, etc. Although, I was not comfortable staying here, the staff made it bearable.
Çevir