Hotel MeraPrime Gold Lisboa

Robes need to be tossed out. Robes were so tough , dull and small. I did not wear mine because I found hair on them. Also they’re too small to wrap around your entire body. Dull as in not very white. Very rough on the skin. The room we checked into was very small. The carpet needs replacing- stain everywhere. The restaurant “license to snack” was really pathetic. Had a really disappointing lunch experience. There was one server and she never smiled. She looked like she did not want to be there. She looked very stressed out because she was the only one working serving 6-8tables at a time. She wasn’t very welcoming or friendly. Didn’t say much to us at all. We had ordered orange juice&cappuccinos, and then appetizers (buffalo wings/tacos)& 2 lunch entrées (chicken sandwich& a golden hamburger) we waited over 30 minutes &then everything came out at once. The appetizers & entrées served BEFORE receiving are beverages. The buffalo wings were cold. we were expecting buffalo wing sauce, not barbecue wing sauce.. tacos served w/ fries -came out cold. The golden burger had a special sauce, but the sauce was on top of the bun- it was very messy to hold. The sauce was not good whatsoever. The breakfast buffet needs a lot of work- again very disappointing. Eggs tasted rubbery. Coffee machine was not good. Coffee was water down. Tables were always dirty food tasted bad. Servers never looked happy.

It was a great location, friendly staff and looked after us well. They made a cake for my birthday! The people in the restaurant were great and so helpful.

Conveniently located, friendly staff, lots of restaurants and public transportations near by.

This hotel is in a brilliant location. We walked everywhere but you can get the tram and bus just outside. The metro is very efficient and 5 minutes away. The hotel is very clean and they provide water and coffee in your room. The shower was efficient. The room was quirky but fine for 5 nights. We had a high floor and slept well. Staff are very helpful and welcoming . We had breakfast twice in the hotel and it was fresh and plentiful and reasonably priced for the area. The bathroom didn’t have a window and the fan did not seem to work but we were out all day and left the bedroom window open which seemed to help. I would recommend this hotel to others.

Great hotel with friendly staff and clean, well appointed rooms. Great location close to Lisbon sites.

Staff was very friendly. They offered VIP upgrade without us even mentioning. Great breakfast for an extra charge

Good location. Staffs are helpful and friendly makes you feel welcome. Very helpful to assist and recommend finding ride to the airport. Breakfast not bad at all.

great location, friendly staff, lobby is clean and comfortable. We checked in earlier, the front dest staff kindly stored our luggages, and transferred the luggage to our room when we returned to the hotel.

What a great hotel in the heart of Lisbon old town. Luis and all the hotel staff are so friendly and helpful, giving us directions and restaurant suggestions. Mohammed makes the best cappuccino! The hotel is safe, clean, quiet and within walking distance to so many Lisbon landmarks. We hopped on the Tram 28 out the front door. I think this is the best location in Lisbon if you enjoy sightseeing and walking around the city or hopping on public transport.