Lisbon Serviced Apartments - Madalena

The checking process for this apar**ent was the most painful part ever, they have left things to technology but their tech didn’t seem to work . After 30 mins call with advisor in middle of night finally we checked in our room., One miss at Trip.com’s side is that I was never provided the correct booking number starting with 6 which was to be used for machine check in which caused all the confusion and time wastage. The room and location itself were ok and walkable to most shopping, eating and attractions in Lisbon. We took apar**ent for 4 which has a double bed and 2 single sofa beds up and down , overall apar**ent is small for 4 but functional in small space.

Really disappointed for my honey moon trip This hotel room is under size Booked 34 sqm n give me 19 sqm Refuse to change room Toilet / shower super stink No air vent Bed is not queen size only 1.2 m Head board missing Lols like under construction The TV reception is bad Wall is thin Wall paint is peeling Totally not recommend

I had some trouble to check-in at the kiosk, so needed to call to the help center, which was helpful. And I had to pay overcharged city tax on the kiosk to finish the self check-in and I was told to send an email to claim the refund. Apart from that the place was enjoyable to stay.

Good location, it's hard to check in by machine

Habitación pequeña pero muy bien ubicada, luminosa, limpia y con todo lo esencial. El espacio esta muy bien optimizado y los electrodomésticos funcionan genial.

Todo perfecto

Os códigos de acesso nunca funciona , caso atrase e não consiga contactar com alguém não consigo entrar devido demora do sistema para atualizar a reserva

因為是公寓，全程自助系統操作獲取房間號和密碼，服務就沒，給個3分因為自助機器配置了電話，如遇到問題可以尋求幫助。夠公寓設施肯定比不了酒店，但整體都很乾凈衞生。位置十分中心，屬於景點核心區，步行到商業廣場和baixa都很近，吃的也多。Tips：由於房間較小，最多2人。

Muito bom a empresa mas o atendimento é péssimo