DoubleTree by Hilton Lisle Naperville

When we first walked in, their was someone standing at the front desk waiting to greet us, unlike most hotels where you have to wait around for somebody's help. We received cookies, which were a pleasant surprise, extremely delicious, and warm. Check in was really easy, the person at the front desk was very pleasant we could tell she liked her job, she was also efficient and fast. The room was very clean and didn't smell like pets or cigarettes, like most hotel rooms do even though they say they are non smoking. We did notice the furniture was outdated and heavily used; however it is  expected, because it is a hotel room. We did not come to sit in the room and look at the 4 walls, we wanted to experience the amenities the hotel provides.     I walked in with low expectations because every hotel I've been to with a pool and a hot tub one or the other does not work. This is even after calling the hotel before booking a reservation we end up being disappointed. I was extremely satisfied when both the pool and hot tub were operational and clean. The pool towels were actually on the deck so you didn't have to go to the front desk to get them. There was an incident at the pool with 3 young teens who couldn't handle a certain kind of substance and the one ended up vomiting and all the girls ran away with out reporting it. When we called the front desk they came quickly and cleaned it up. There was a small fitness center off to the side of the pool and was well kept and clean.  Breakfast was organized, the food was cooked in variation, which I enjoyed, because I do not like my food overdone. The waiter was super friendly and very attentive to our needs they will definitely have my business again.

Service was fast and friendly and the environment/ neighborhood it was in was very posh and elegant. Very close to many places we’ve never been to before. Yummy breakfast at honey jam and it was right next a crumbl cookie! Can you tell we are from Ohio yet? Also highly recommend if you want a travel tattoo noodles tattoo was only a 5ish minute drive from the hotel and all of their staff was also amazing. Just expressing that this was a very good stay and will be back in the near future

酒店有點老了，不過因為回國做核酸，離檢測機構近，就住下了。前台給了曲奇餅，我當作晚飯吃了。當天下雪了，感覺房間有點冷。

Nice comfortable beds. Nice spacious room. Great breakfast buffet. No mini fridge. Hot tub was being repaired. Overall I would stay here anytime.

The hotel was not at all as advertised. It was old, dirty and very unkept. Very poor customer service at the restaurant. The housekeeping staff did a poor job and at least one was quite rude. We would never stay here again!! If I could give negative stars I would do so.

This is the third stay in the hotel. It is extremely family friendly and the staff is always super courteous. The only thing I could place as a downside is there is no mini fridge in the room. Traveling with kids, we always have leftovers from dinner and no where to safely store them in the room. There is a microwave in the check in area, so re heating is not really a problem :) The beds are super comfy!

The property itself was nice. The room was spacious. I was a bit disappointed that there was no mini frig in the room.

This hotel is very out dated, no fan in bathroom and no mini fridge. The furniture in the hotel room is from 1998, in the bathroom the ceiling was bubbling up from most likely water damage or moisture since there is no fan. We had bright some snacks for the evening and had to put it in the sink with ice since no mini fridge. Pool area was ok with hot tub. Has not been updated as well. Ceiling by hot tub chipping off, with large water circles. Would not stay here again.

Pretty much as advertised. Nice quiet area. Clean rooms and hotel. Nice and efficient staff. The bar and restaurant seemed to be popular although I didn't visit it.