Misafir Kullanıcı
17 Mayıs 2024
There were Many issues starting with customer service, I was going to book online but was told by the owner NOT to & to cancel my online booking & book directly through them so I did & was told I'd be charged the Friday before we checked in & was charged on Thursday morning. The owner doe NOT like to answer questions of any kind & becomes rude quite quickly! You have to park on the street which had not 1 but 3 homeless people who were very clearly drugged out of their minds talking to the ground & doing very sketchy things, on top of that it was muddy & no sidewalk to carry up the bags. I was booked into the wrong room, I booked the Gardner's Cottage & was put in the Somerset. The bed was ROCK HARD & I got 0 sleep, the sheets were dirty & there were 2 used matches laying in the floor upon check in. The breakfast is a JOKE! You get to choose either Pancake batter YOU have to cook or stale bagels w/yogurt, soggy granola & old fruit. No one is available if you have an emergency or need help. I will say that the home itself is beautiful & quite charming but the actual B&B experience is lacking.
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