Misafir Kullanıcı
26 Temmuz 2021
First time visiting Liverpool & was excited about staying in the mercure Til I got disappointed by the hotel. Check in staff were very polite & friendly, hotel room door had a temperamental lock, room was small with no fridge, No complimentary bottles of water, No hotel bathrobes, closet doors that didn’t close properly & were a nuisance while entering & leaving the room as the closet was right next to the room door, also no room service when tried to call from the room telephone, There was no instructions for the WiFi & the tv only had a few channels that could be watched. I choose this hotel as I use mercure hotels in different locations which have been a 10/10 . It saddens me to have to write a bad review for this hotel when I have always spoke highly about mercure hotels.
Çevir